{"title":"All Wabinar","description":"","products":[{"product_id":"support-and-companion-animals-workplace-compliance-webinar-live","title":"Support and Companion Animals – Workplace Compliance Webinar (Live)","description":"\u003ch2 data-section-id=\"6lznae\" data-start=\"231\" data-end=\"244\"\u003eOverview\u003c\/h2\u003e\n\u003cp data-start=\"245\" data-end=\"851\"\u003eAs service and support animal accommodation requests become more prevalent across industries, employers face growing pressure to understand and comply with complex legal obligations. With heightened awareness around mental health and emotional well-being, employees are increasingly seeking to bring animals into the workplace. This webinar provides essential guidance for HR professionals, compliance officers, legal counsel, and managers on how to lawfully handle such requests under the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and applicable state and local laws.\u003c\/p\u003e\n\u003cp data-start=\"853\" data-end=\"1487\"\u003eAttendees will learn the fundamental differences between service animals, emotional support animals (ESAs), and companion animals, and why these distinctions are critical in determining workplace accommodations. The session will clarify what qualifies as a service animal under federal law, what documentation employers can legally request, and how to respond to requests without overstepping legal boundaries. Practical strategies will also be provided for balancing accommodation needs with concerns from other employees or customers, such as allergies or safety fears, and avoiding potential legal pitfalls when denying requests.\u003c\/p\u003e\n\u003chr data-start=\"1489\" data-end=\"1492\"\u003e\n\u003ch2 data-section-id=\"me0ajl\" data-start=\"1494\" data-end=\"1514\"\u003eTopics Covered:\u003c\/h2\u003e\n\u003cp data-start=\"1515\" data-end=\"1895\"\u003e• Overview of the ADA and related federal, state, and local laws\u003cbr data-start=\"1579\" data-end=\"1582\"\u003e• Differences between service animals, ESAs, and companion animals\u003cbr data-start=\"1648\" data-end=\"1651\"\u003e• Legal requirements and limitations for employers\u003cbr data-start=\"1701\" data-end=\"1704\"\u003e• Documentation best practices\u003cbr data-start=\"1734\" data-end=\"1737\"\u003e• How to manage competing needs in the workplace\u003cbr data-start=\"1785\" data-end=\"1788\"\u003e• Title III considerations for public-facing businesses\u003cbr data-start=\"1843\" data-end=\"1846\"\u003e• Strategies for avoiding discrimination claims\u003c\/p\u003e\n\u003chr data-start=\"1897\" data-end=\"1900\"\u003e\n\u003ch2 data-section-id=\"1p2rdmn\" data-start=\"1902\" data-end=\"1935\"\u003eYour Benefits for Attending:\u003c\/h2\u003e\n\u003cp data-start=\"1936\" data-end=\"2663\"\u003e• Understand key provisions of the ADA and related laws governing service and support animals in the workplace\u003cbr data-start=\"2046\" data-end=\"2049\"\u003e• Learn the critical differences between service animals, emotional support animals, and companion animals—and what that means for your compliance efforts\u003cbr data-start=\"2203\" data-end=\"2206\"\u003e• Develop legally sound policies and procedures for managing employee, customer, or visitor accommodation requests involving animals\u003cbr data-start=\"2338\" data-end=\"2341\"\u003e• Know what types of documentation you can and cannot request to support an accommodation\u003cbr data-start=\"2430\" data-end=\"2433\"\u003e• Gain insight into balancing accommodation requests with co-worker objections, allergies, or safety concerns\u003cbr data-start=\"2542\" data-end=\"2545\"\u003e• Learn how to address public-facing situations under Title III of the ADA and avoid potential discrimination claims\u003c\/p\u003e\n\u003cp data-start=\"2665\" data-end=\"2839\"\u003eThis webinar empowers you with the knowledge to handle animal accommodation requests with confidence and legal clarity—protecting both your organization and your employees.\u003c\/p\u003e\n\u003chr data-start=\"2841\" data-end=\"2844\"\u003e\n\u003ch2 data-section-id=\"19ustu1\" data-start=\"2846\" data-end=\"2887\"\u003eWho Would Benefit from this Webinar:\u003c\/h2\u003e\n\u003cp data-start=\"2888\" data-end=\"3058\"\u003eHR professionals, legal and compliance officers, workplace accommodation specialists, managers, and anyone responsible for handling ADA-related issues in the workplace.\u003c\/p\u003e\n\u003chr data-start=\"3060\" data-end=\"3063\"\u003e\n\u003ch2 data-section-id=\"1fsh8f2\" data-start=\"3065\" data-end=\"3077\"\u003eSpeaker\u003c\/h2\u003e\n\u003cp data-start=\"3078\" data-end=\"3109\"\u003e\u003cstrong data-start=\"3078\" data-end=\"3109\"\u003eWendy Sellers - The HR Lady\u003c\/strong\u003e\u003c\/p\u003e\n\u003chr data-start=\"3111\" data-end=\"3114\"\u003e\n\u003ch2 data-section-id=\"1ddufif\" data-start=\"3116\" data-end=\"3128\"\u003eDetails\u003c\/h2\u003e\n\u003cul data-start=\"3129\" data-end=\"3198\"\u003e\n\u003cli data-section-id=\"pb9qny\" data-start=\"3129\" data-end=\"3145\"\u003eLevel: Basic\u003c\/li\u003e\n\u003cli data-section-id=\"1eva4uq\" data-start=\"3146\" data-end=\"3170\"\u003eFormat: Live Webcast\u003c\/li\u003e\n\u003cli data-section-id=\"mr998g\" data-start=\"3171\" data-end=\"3198\"\u003eField of Study: General\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"GRCWebinar","offers":[{"title":"Live","offer_id":55129329205539,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Recording","offer_id":55129329238307,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Transcript","offer_id":55129329271075,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Live + Transcript","offer_id":55129329303843,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Recording + Transcript","offer_id":55129329336611,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Live + Recording + Transcript","offer_id":55129329369379,"sku":null,"price":399.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0981\/2240\/0035\/files\/Untitled_design_17.png?v=1778317344"},{"product_id":"how-to-use-chatgpt-to-write-employee-evaluations","title":"How to Use ChatGPT to Write Employee Evaluations","description":"\u003cp data-start=\"167\" data-end=\"191\"\u003e\u003cstrong data-start=\"167\" data-end=\"191\"\u003eDuration: 60 Minutes\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-start=\"193\" data-end=\"222\"\u003e\u003cstrong data-start=\"193\" data-end=\"222\"\u003eInstructor: Suzanne Lucas\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-start=\"224\" data-end=\"236\"\u003e\u003cstrong data-start=\"224\" data-end=\"236\"\u003eRecorded\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-start=\"238\" data-end=\"280\"\u003eOne Attendee $199\u003cbr data-start=\"255\" data-end=\"258\"\u003eGroup Attendees $350\u003c\/p\u003e\n\u003chr data-start=\"282\" data-end=\"285\"\u003e\n\u003ch2 data-section-id=\"6lznae\" data-start=\"287\" data-end=\"300\"\u003eOverview\u003c\/h2\u003e\n\u003cp data-start=\"301\" data-end=\"644\"\u003eChatGPT is a language model that uses artificial intelligence to have human-like conversations and pull information together. It has a lot of issues, including bias, but can be a huge benefit to your HR department and managers. Learn how to use ChatGPT to guide and direct managers to write employee evaluations that are fair and consistent.\u003c\/p\u003e\n\u003cp data-start=\"646\" data-end=\"732\"\u003eYou’ll learn what to look for, how to prompt, and how to manage bias that sneaks in.\u003c\/p\u003e\n\u003chr data-start=\"734\" data-end=\"737\"\u003e\n\u003ch2 data-section-id=\"5v4ohz\" data-start=\"739\" data-end=\"765\"\u003eWhy you should Attend\u003c\/h2\u003e\n\u003cp data-start=\"766\" data-end=\"1338\"\u003eIn this training, you’ll receive an overview of how to best to use ChatGPT to help your managers write employee evaluations. By the end of this webinar, attendees will have a better understanding of how ChatGPT can be used to create high-quality and accurate employee evaluations, as well as the legal and ethical considerations that must be taken into account when implementing this powerful AI tool. Attendees will also be equipped with practical strategies for mitigating legal risks and ensuring that ChatGPT is used responsibly and ethically in their organizations.\u003c\/p\u003e\n\u003cp data-start=\"1340\" data-end=\"1522\"\u003eUnderstanding the purpose of employee evaluations and how to use ChatGPT to make them easier to write is a core function. Learn how to use it to write goals and evaluate employees.\u003c\/p\u003e\n\u003chr data-start=\"1524\" data-end=\"1527\"\u003e\n\u003ch2 data-section-id=\"10iw825\" data-start=\"1529\" data-end=\"1562\"\u003eAreas Covered in the Session\u003c\/h2\u003e\n\u003cp data-start=\"1563\" data-end=\"2061\"\u003e· An overview of ChatGPT \u0026amp; How does it work?\u003cbr data-start=\"1607\" data-end=\"1610\"\u003e· Cautions, Biases \u0026amp; Incorrect information – How to tackle these\u003cbr data-start=\"1674\" data-end=\"1677\"\u003e· Common legal issues that can arise when using ChatGPT, including data privacy, intellectual property, and liability concerns\u003cbr data-start=\"1803\" data-end=\"1806\"\u003e· Writing an evaluation\u003cbr data-start=\"1829\" data-end=\"1832\"\u003e· Evaluating the output for bias\u003cbr data-start=\"1864\" data-end=\"1867\"\u003e· Ensuring accuracy\u003cbr data-start=\"1886\" data-end=\"1889\"\u003e· How to write prompts\u003cbr data-start=\"1911\" data-end=\"1914\"\u003e· Using ChatGPT to create SMART goals\u003cbr data-start=\"1951\" data-end=\"1954\"\u003e· Coaching tones and rewriting to make things clearer\u003cbr data-start=\"2007\" data-end=\"2010\"\u003e· Help for neurodivergent employees\u003cbr data-start=\"2045\" data-end=\"2048\"\u003e· Templates\u003c\/p\u003e\n\u003chr data-start=\"2063\" data-end=\"2066\"\u003e\n\u003ch2 data-section-id=\"txrdr0\" data-start=\"2068\" data-end=\"2089\"\u003eWho Will Benefit\u003c\/h2\u003e\n\u003cp data-start=\"2090\" data-end=\"2266\"\u003e· Business Owners\u003cbr data-start=\"2107\" data-end=\"2110\"\u003e· Human Resources professionals\u003cbr data-start=\"2141\" data-end=\"2144\"\u003e· Managers \u0026amp; Supervisors\u003cbr data-start=\"2168\" data-end=\"2171\"\u003e· Project Managers\u003cbr data-start=\"2189\" data-end=\"2192\"\u003e· Team Leaders\u003cbr data-start=\"2206\" data-end=\"2209\"\u003e· Compliance professionals\u003cbr data-start=\"2235\" data-end=\"2238\"\u003e· Operations professionals\u003c\/p\u003e\n\u003chr data-start=\"2268\" data-end=\"2271\"\u003e\n\u003ch2 data-section-id=\"mjxx9x\" data-start=\"2273\" data-end=\"2293\"\u003eSpeaker Profile\u003c\/h2\u003e\n\u003cp data-start=\"2294\" data-end=\"2544\"\u003eSuzanne Lucas spent 10 years in corporate HR where she hired, fired, managed the numbers, and double-checked with the lawyers. She left the corporate world to advise people and companies on how to have the best Human Resources departments possible.\u003c\/p\u003e\n\u003cp data-start=\"2546\" data-end=\"2932\"\u003eSuzanne integrates best practices with innovative ideas and humor, including using improv comedy as a tool for leadership development. Suzanne’s writings have been published at CBS News, Inc. Magazine, Reader’s Digest, and many other sites. She’s been named a top influencer in HR. You can read her archives at EvilHRLady.org or check out her Tedx Talk: Forget Talent and Get to Work.\u003c\/p\u003e","brand":"GRCWebinar","offers":[{"title":"Live","offer_id":55129329467683,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Recording","offer_id":55129329500451,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Transcript","offer_id":55129329533219,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Live + Transcript","offer_id":55129329565987,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Recording + Transcript","offer_id":55129329598755,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Live + Recording + Transcript","offer_id":55129329631523,"sku":null,"price":399.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0981\/2240\/0035\/files\/speaker_5.png?v=1778318683"},{"product_id":"hipaa-compliance-officer-avoid-fines-of-50-000-per-violation","title":"HIPAA Compliance Officer: Avoid Fines of $50,000 Per Violation","description":"\u003ch1 data-section-id=\"1a8qa6h\" data-start=\"211\" data-end=\"280\"\u003eHIPAA Compliance Officer: Avoid Fines of $50,000 Per Violation\u003c\/h1\u003e\n\u003cp data-start=\"282\" data-end=\"340\"\u003e\u003cstrong data-start=\"282\" data-end=\"314\"\u003ePresented by Brian L. Tuttle\u003c\/strong\u003e\u003cbr data-start=\"314\" data-end=\"317\"\u003eDuration - 90 Minutes\u003c\/p\u003e\n\u003chr data-start=\"342\" data-end=\"345\"\u003e\n\u003ch2 data-section-id=\"197s6va\" data-start=\"347\" data-end=\"374\"\u003eChoose Your Options\u003c\/h2\u003e\n\u003cp data-start=\"375\" data-end=\"471\"\u003eRecorded Webinar – $229\u003cbr data-start=\"398\" data-end=\"401\"\u003eTranscript (PDF) – $229\u003cbr data-start=\"424\" data-end=\"427\"\u003eRecorded Webinar \u0026amp; Transcript (PDF) – $399\u003c\/p\u003e\n\u003chr data-start=\"473\" data-end=\"476\"\u003e\n\u003ch2 data-section-id=\"16zvapo\" data-start=\"478\" data-end=\"497\"\u003eDescription\u003c\/h2\u003e\n\u003cp data-start=\"498\" data-end=\"631\"\u003eAs a Medicare provider, your practice is required to designate a HIPAA Compliance Officer – and now, it’s more important than ever.\u003c\/p\u003e\n\u003cp data-start=\"633\" data-end=\"866\"\u003eIn recent years, significant surges in PHI breaches (including cyberattacks) have driven federal and state government regulators to add a variety of new HIPAA laws, increase OCR audits, and strengthen violation enforcement in 2026.\u003c\/p\u003e\n\u003cp data-start=\"868\" data-end=\"1203\"\u003eYour HIPAA Compliance Officer must take action right now to ensure your practice is ready to combat telemedicine, the 21st Century Cures Act (Information Blocking), Right of Access, Care Coordination, texting, emailing, Information Sharing, Notice of Privacy Practices, and business associate rule changes, updates, and enforcements.\u003c\/p\u003e\n\u003cp data-start=\"1205\" data-end=\"1364\"\u003eYour HIPAA Compliance Officer must master these complex rule additions and updates, which is no easy task – unless they have help from someone who knows how.\u003c\/p\u003e\n\u003cp data-start=\"1366\" data-end=\"1746\"\u003eHelp is available from HIPAA expert Brian L Tuttle, CPHIT, CHP, CHA, CBRA, CISSP, CCNA. Brian is presenting a 60-minute online training that will walk you through HIPAA rule additions and changes that pose the highest risk to your practice. Bottom line, Brian will show you how to bulletproof your HIPAA compliance now that audits are increasing and enforcement is intensifying.\u003c\/p\u003e\n\u003chr data-start=\"1748\" data-end=\"1751\"\u003e\n\u003ch2 data-section-id=\"5n7jua\" data-start=\"1753\" data-end=\"1780\"\u003eLearning Objectives\u003c\/h2\u003e\n\u003cul data-start=\"1781\" data-end=\"2540\"\u003e\n\u003cli data-section-id=\"1hxay29\" data-start=\"1781\" data-end=\"1871\"\u003eDon’t let new Patient’s Right to Access requirements lead to HIPAA violation penalties\u003c\/li\u003e\n\u003cli data-section-id=\"cdi26u\" data-start=\"1872\" data-end=\"1983\"\u003eAvoid lawsuits for releasing patient records incorrectly (know when a valid patient signature isn’t enough)\u003c\/li\u003e\n\u003cli data-section-id=\"1mueg\" data-start=\"1984\" data-end=\"2061\"\u003eUnearth when a HIPAA subpoena isn’t sufficient to release medical records\u003c\/li\u003e\n\u003cli data-section-id=\"1t4os9\" data-start=\"2062\" data-end=\"2141\"\u003eEnsure your mobile device policy (email\/text) really protects your practice\u003c\/li\u003e\n\u003cli data-section-id=\"dxg07l\" data-start=\"2142\" data-end=\"2217\"\u003ePin down when state laws take precedence over federal HIPAA regulations\u003c\/li\u003e\n\u003cli data-section-id=\"1vi1c4s\" data-start=\"2218\" data-end=\"2291\"\u003eAvoid HIPAA penalties because your vendor contracts aren’t sufficient\u003c\/li\u003e\n\u003cli data-section-id=\"1lkg3h6\" data-start=\"2292\" data-end=\"2369\"\u003eStop easy-to-make telemedicine HIPAA errors that can get you into trouble\u003c\/li\u003e\n\u003cli data-section-id=\"1axwt5p\" data-start=\"2370\" data-end=\"2446\"\u003eDocument HIPAA Compliance Officer duties to head off avoidable penalties\u003c\/li\u003e\n\u003cli data-section-id=\"tac5lh\" data-start=\"2447\" data-end=\"2518\"\u003eHead off care coordination HIPAA mistakes that will get you audited\u003c\/li\u003e\n\u003cli data-section-id=\"8njycf\" data-start=\"2519\" data-end=\"2540\"\u003eAnd so much more…\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-start=\"2542\" data-end=\"2545\"\u003e\n\u003ch2 data-section-id=\"xgksrc\" data-start=\"2547\" data-end=\"2576\"\u003eWhy Should You Attend\u003c\/h2\u003e\n\u003cp data-start=\"2577\" data-end=\"2768\"\u003eYour practice faces an enormous number of HIPAA issues and risks in 2026. Especially now that HIPAA HITECH is fully implemented and the government is no longer using enforcement kid gloves.\u003c\/p\u003e\n\u003cp data-start=\"2770\" data-end=\"3028\"\u003eHIPAA was once a rarely enforced law, but that has changed. Don’t risk HIPAA penalties as much as $50,000 for each violation. Your HIPAA Compliance Officer must sign up for this online training with HIPAA expert Brian Tuttle to fully protect your practice.\u003c\/p\u003e\n\u003chr data-start=\"3030\" data-end=\"3033\"\u003e\n\u003ch2 data-section-id=\"szibot\" data-start=\"3035\" data-end=\"3060\"\u003eWho Should Attend\u003c\/h2\u003e\n\u003cul data-start=\"3061\" data-end=\"3264\"\u003e\n\u003cli data-section-id=\"pb37tf\" data-start=\"3061\" data-end=\"3082\"\u003ePractice managers\u003c\/li\u003e\n\u003cli data-section-id=\"1c9gzw1\" data-start=\"3083\" data-end=\"3223\"\u003eBusiness associates (billing companies, transcription companies, IT companies, answering services, home health, coders, attorneys, etc.)\u003c\/li\u003e\n\u003cli data-section-id=\"180iq6v\" data-start=\"3224\" data-end=\"3264\"\u003eMD’s and other medical professionals\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-start=\"3266\" data-end=\"3269\"\u003e\n\u003ch2 data-section-id=\"f5cip\" data-start=\"3271\" data-end=\"3286\"\u003eSpeaker\u003c\/h2\u003e\n\u003cp data-start=\"3287\" data-end=\"3339\"\u003eBrian L Tuttle, CPHIT, CHP, CHA, CBRA, CISSP, CCNA\u003c\/p\u003e\n\u003cp data-start=\"3341\" data-end=\"3663\"\u003eBrian L Tuttle is a Certified Professional in Health IT (CPHIT), Certified HIPAA Professional (CHP), Certified HIPAA Administrator (CHA), Certified Business Resilience Auditor (CBRA), and Certified Information Systems Security Professional (CISSP) with over 22 years of experience in Health IT and Compliance Consulting.\u003c\/p\u003e\n\u003cp data-start=\"3665\" data-end=\"4135\"\u003eWith vast experience in health IT systems (i.e. practice management, EHR systems, imaging, transcription, medical messaging, etc.) as well as over 22 years’ experience in standard Health IT with multiple certifications and hands-on knowledge, Brian serves as compliance consultant and has conducted onsite and remote risk assessments for over 1000 medical practices, hospitals, health departments, insurance plans, and business associates throughout the United States.\u003c\/p\u003e\n\u003cp data-start=\"4137\" data-end=\"4625\"\u003eIn addition, Mr. Tuttle has served in multiple litigated court cases, serving as an expert witness offering input related to best practices and requirements for securing and providing patient access to protected health information. Mr. Tuttle has also worked directly with the Office of Civil Rights (OCR), both in defending covered entities and business associates as well as being asked by the Federal government to audit covered entities and business associates on behalf of the OCR.\u003c\/p\u003e\n\u003cp data-start=\"4627\" data-end=\"4712\"\u003eAlmost all of Brian’s clients are earned by referral with little or no advertising.\u003c\/p\u003e\n\u003cp data-start=\"4714\" data-end=\"4794\" data-is-last-node=\"\" data-is-only-node=\"\"\u003eBrian is well known and highly regarded in medical circles throughout the United\u003c\/p\u003e","brand":"GRCWebinar","offers":[{"title":"Live","offer_id":55129328288035,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Recording","offer_id":55129328320803,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Transcript","offer_id":55129328353571,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Live + Transcript","offer_id":55129328386339,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Recording + Transcript","offer_id":55129328419107,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Live + Recording + Transcript","offer_id":55129328451875,"sku":null,"price":399.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0981\/2240\/0035\/files\/speaker_12.png?v=1778318683"},{"product_id":"stop-huge-penalties-for-innocent-balanced-billing-law-violations","title":"Stop Huge Penalties for Innocent Balanced Billing Law Violations","description":"\u003cp\u003e \u003c\/p\u003e\n\u003ch2 data-section-id=\"16zvapo\" data-start=\"539\" data-end=\"558\"\u003eDescription\u003c\/h2\u003e\n\u003cp data-start=\"559\" data-end=\"987\"\u003eThe complexities of billing can turn into a very real legal nightmare for you and your practice (i.e. balance billing and write-offs for out-of-network, financial hardship, insurance only, Professional Courtesy, etc.). Even a simple, honest mistake can lead to massive financial penalties, require you to repay reimbursements you’ve previously received, or worse, land you in jail (really). It can happen to just about anyone.\u003c\/p\u003e\n\u003cp data-start=\"989\" data-end=\"1322\"\u003eBilling laws and regulations continue to be more complicated each year. Many states now require you to get out-of-network payment from your health plan and not your patient – or you’ll violate laws if you don’t comply. What makes it worse is that CMS and private payer auditors are actively watching and waiting for you to slip up.\u003c\/p\u003e\n\u003cp data-start=\"1324\" data-end=\"1464\"\u003eBut, with a little help, you can take actions that will keep you off auditors’ radars – and avoid a stressful audit and massive penalties.\u003c\/p\u003e\n\u003cp data-start=\"1466\" data-end=\"1595\"\u003eHere are just a few of the step-by-step billing errors avoidance tactics you’ll receive by attending Amanda’s upcoming session:\u003c\/p\u003e\n\u003cul data-start=\"1596\" data-end=\"2377\"\u003e\n\u003cli data-section-id=\"1km76ja\" data-start=\"1596\" data-end=\"1674\"\u003eUncover how to legally write off some balances when billing out of network\u003c\/li\u003e\n\u003cli data-section-id=\"jifdg6\" data-start=\"1675\" data-end=\"1734\"\u003eMeet billing requirements to avoid criminal prosecution\u003c\/li\u003e\n\u003cli data-section-id=\"1lqlly7\" data-start=\"1735\" data-end=\"1805\"\u003eStop OIG fraud charge from your use routine waivers and write-offs\u003c\/li\u003e\n\u003cli data-section-id=\"1v6srlj\" data-start=\"1806\" data-end=\"1882\"\u003ePin down the difference between professional courtesy and insurance only\u003c\/li\u003e\n\u003cli data-section-id=\"adn1u8\" data-start=\"1883\" data-end=\"1945\"\u003eImplement policies to monitor your write-offs and bad debt\u003c\/li\u003e\n\u003cli data-section-id=\"1que6om\" data-start=\"1946\" data-end=\"2014\"\u003eDetermine when and if you can really offer professional courtesy\u003c\/li\u003e\n\u003cli data-section-id=\"zqo2ct\" data-start=\"2015\" data-end=\"2094\"\u003eIdentify the possible punishment and penalties for improper balance billing\u003c\/li\u003e\n\u003cli data-section-id=\"1fuln0x\" data-start=\"2095\" data-end=\"2155\"\u003eTrain staff to avoid discount compliance do’s and don’ts\u003c\/li\u003e\n\u003cli data-section-id=\"dne2ue\" data-start=\"2156\" data-end=\"2226\"\u003eAvoid violating Stark and Kickback statutes due to balance billing\u003c\/li\u003e\n\u003cli data-section-id=\"a364ij\" data-start=\"2227\" data-end=\"2283\"\u003eProven tips to keep your billing compliant and legal\u003c\/li\u003e\n\u003cli data-section-id=\"1g40den\" data-start=\"2284\" data-end=\"2355\"\u003eIdentify when and if it is okay to write off co-pays or deductibles\u003c\/li\u003e\n\u003cli data-section-id=\"8njycf\" data-start=\"2356\" data-end=\"2377\"\u003eAnd so much more…\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"2379\" data-end=\"2885\"\u003ePutting your head in the sand and avoiding these and other complex legal billing issues is not an option. There are actual cases where physician practices tried to do everything right and still got into trouble. For example, a California physician got five days in jail and a $562,500 fine, another practice was required to repay $4.3 million after being sued by an insurance carrier for balanced billing, and a pulmonology practice paid $10,000 in fines and had to repay $2.5 million in collected funds.\u003c\/p\u003e\n\u003cp data-start=\"2887\" data-end=\"3085\"\u003eIt’s essential that you have a solid understanding of how to correctly maneuver through the legal pitfalls of billing for your services, or you could end up like the physicians in the cases above.\u003c\/p\u003e\n\u003cp data-start=\"3087\" data-end=\"3169\"\u003eDon’t take a chance, sign up for this must-attend online training session today.\u003c\/p\u003e","brand":"GRCWebinar","offers":[{"title":"Live","offer_id":55129322815779,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Recording","offer_id":55129322848547,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Transcript","offer_id":55129322881315,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Live + Transcript","offer_id":55129322914083,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Recording + Transcript","offer_id":55129322946851,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Live + Recording + Transcript","offer_id":55129322979619,"sku":null,"price":399.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0981\/2240\/0035\/files\/speaker_8.png?v=1778318684"},{"product_id":"fair-housing-update-for-maintenance-professionals","title":"Fair Housing Update for Maintenance Professionals","description":"\u003cp class=\"MsoNormal\" style=\"margin-bottom: 15.0pt; line-height: normal; background: white;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003eAt most communities, the maintenance professionals have the most contact with residents and are therefore most likely to be involved in a fair housing issue. Many fair housing complaints arise from team members trying to be helpful, not being aware of proper procedure, or just plain ignorance of fair housing compliance protocols. While it’s impossible to prevent all fair housing complaints, regularly scheduled training of everyone in a customer-facing role can lessen the possibility of being named in a fair housing complaint.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 15.0pt; line-height: normal; background: white;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003eAre your maintenance professionals trained to effectively and appropriately answer the most common questions asked by those residents and prospects?\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 15.0pt; line-height: normal; background: white;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003eTo ensure fair housing compliance, it is essential that everyone on the maintenance team is able to respond to the most commonly asked questions with a fair housing friendly answer, even if that answer is simply to direct the question to the manager!\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 15.0pt; line-height: normal; background: white;\"\u003e\u003cb\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; mso-bidi-font-size: 11.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003eAreas Covered\u003c\/span\u003e\u003c\/b\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003eMaintenance Professionals as the “Face of the Company”\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003eA brief history of Fair Housing\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003eWhat is Fair Housing compliance?\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003eThe protected categories\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003eWhat is discrimination?\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003eThe importance of standardized policies and procedures\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003eThe importance of documentation\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003eThe importance of consistency: no favoritism, no discrimination\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003eAll things disability-related: definitions, accommodations, modifications, “special treatment”.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003eInteractions with residents and prospects\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003eHow to answer the most common questions heard by maintenance professionals\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 15.0pt; line-height: normal; background: white;\"\u003e\u003cb\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; mso-bidi-font-size: 11.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003eLearning Objectives\u003c\/span\u003e\u003c\/b\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo2; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003eEnsure awareness of current Fair Housing requirements and suggested strategies for effective compliance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo2; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003eLearn how to effectively answer the most commonly asked questions heard by maintenance professionals.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo2; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003eUnderstand special considerations required for the effective practice of fair housing by maintenance staff.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 15.0pt; line-height: normal; background: white;\"\u003e\u003cb\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; mso-bidi-font-size: 11.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003eWho Should Attend?\u003c\/span\u003e\u003c\/b\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 15.0pt; line-height: normal; background: white;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003eOn-site and multi-site personnel including Regional\/Area Managers, Community Managers, Maintenance Managers\/Professionals, Training and HR Professionals.\u003c\/span\u003e\u003c\/p\u003e","brand":"GRCWebinar","offers":[{"title":"Live","offer_id":55129324224803,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Recording","offer_id":55129324257571,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Transcript","offer_id":55129324290339,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Live + Transcript","offer_id":55129324323107,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Recording + Transcript","offer_id":55129324355875,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Live + Recording + Transcript","offer_id":55129324388643,"sku":null,"price":399.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0981\/2240\/0035\/files\/speaker_2.png?v=1778318684"},{"product_id":"rd-compliance-hotma-updates-handbook-revisions-certification-changes","title":"RD Compliance : HOTMA Updates, Handbook Revisions \u0026 Certification Changes","description":"\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal;\"\u003e\u003cb\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 12.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman';\"\u003eHOTMA \u0026amp; Rural Development: Understanding the Final Rule and What It Means for You\u003c\/span\u003e\u003c\/b\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 12.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman';\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 12.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman';\"\u003eAs of July 1, 2025, the Housing Opportunity Through Modernization Act (HOTMA) is officially in effect — and USDA Rural Development (RD) has issued final implementation guidance that fundamentally reshapes compliance practices for RD multifamily housing programs.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 12.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman';\"\u003eThis webinar will provide a deep dive into the updated guidance, including the major revisions to Chapter 6 of Handbook HB-2-3560. From new income exclusions to certification procedures and transmission requirements through MINC, we’ll walk you through what’s changed, what’s required, and how to adapt confidently.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 12.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman';\"\u003eWhether you’re working directly with RD tenants or supporting compliance systems behind the scenes, this session is designed to bring clarity to areas that previously caused confusion — and prepare your team for smooth, compliant operations going forward.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: 18.25pt; mso-outline-level: 3;\"\u003e\u003cb\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 16.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; color: #0b132b; letter-spacing: -.5pt;\"\u003eLearning Objectives:\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; vertical-align: baseline;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman';\"\u003eKey HOTMA effective dates and implementation timelines\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; vertical-align: baseline;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman';\"\u003eWhat’s changed in Chapter 6 of RD Handbook HB-2-3560 — and why it matters\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; vertical-align: baseline;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman';\"\u003eIncome and asset exclusions under the new rule\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; vertical-align: baseline;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman';\"\u003eUpdates required to Tenant Selection Plans (TSPs)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; vertical-align: baseline;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman';\"\u003eImpacts on layered funding programs\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; vertical-align: baseline;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman';\"\u003eHow to correctly use the updated 3560-8 Tenant Certification form\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; vertical-align: baseline;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman';\"\u003eRequirements for electronic transmissions via MINC\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: 18.25pt; mso-outline-level: 3;\"\u003e\u003cb\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 16.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; color: #0b132b; letter-spacing: -.5pt;\"\u003eWho Should Attend?\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l1 level1 lfo2; tab-stops: list 36.0pt; vertical-align: baseline;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman';\"\u003eProperty Owners and Managers of USDA RD multifamily housing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l1 level1 lfo2; tab-stops: list 36.0pt; vertical-align: baseline;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman';\"\u003eSite Staff and Occupancy Specialists handling certifications\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l1 level1 lfo2; tab-stops: list 36.0pt; vertical-align: baseline;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman';\"\u003eCompliance Officers and HUD\/RD regulatory experts\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l1 level1 lfo2; tab-stops: list 36.0pt; vertical-align: baseline;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman';\"\u003eRD Field Staff and USDA Loan Specialists\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l1 level1 lfo2; tab-stops: list 36.0pt; vertical-align: baseline;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman';\"\u003eSoftware Providers and MINC System Administrators\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l1 level1 lfo2; tab-stops: list 36.0pt; vertical-align: baseline;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman';\"\u003eConsultants, Trainers, and Affordable Housing Advocates\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: 18.25pt; mso-outline-level: 3;\"\u003e\u003cb\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 16.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; color: #0b132b; letter-spacing: -.5pt;\"\u003eWhy It Matters?\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 12.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman';\"\u003eHOTMA introduces some of the most significant compliance updates to Rural Development programs in years. Missing the nuances of the final rule could result in avoidable errors, delayed certifications, or compliance risks. Don’t let outdated guidance put your operations at risk — join us to ensure your team is ready for this new era of compliance.\u003c\/span\u003e\u003c\/p\u003e","brand":"GRCWebinar","offers":[{"title":"Live","offer_id":55129321898275,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Recording","offer_id":55129321931043,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Transcript","offer_id":55129321963811,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Live + Transcript","offer_id":55129321996579,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Recording + Transcript","offer_id":55129322029347,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Live + Recording + Transcript","offer_id":55129322062115,"sku":null,"price":399.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0981\/2240\/0035\/files\/speaker_3.png?v=1778318685"},{"product_id":"pot-pit-bulls-parking-perps-todays-fair-housing-pitfalls-latest-updates","title":"Pot, Pit Bulls, Parking \u0026 Perps: Today's Fair Housing Pitfalls (Latest Updates)","description":"\u003cp class=\"MsoNormal\" style=\"margin-bottom: 15.0pt; line-height: normal; background: white;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: black;\"\u003eThe virus will eventually go away, but Fair Housing Compliance is here to stay.  Laws and Rulings change, not knowing current laws is no defense in a court of law. More and more often discrimination claims are filed regarding accommodating requests for reserved parking, allowing Bull and other ‘aggressive” breeds as assistance animals, marijuana use, and how to handle and answer questions from persons who have been incarcerated.\u003c\/span\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 15.0pt; line-height: normal; background: white;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003eIgnorance of Fair Housing Laws is no excuse!  Staying on top of the latest cases, rulings and directives are critical; not doing so can create an expensive lesson.  Fair Housing classes don’t have to be dull and boring...in fact, you might be excited to hear what is changing, how it impacts you and your property. You will get your questions answered and your answers questioned. Don’t be the one who gets the owner sued!\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 15.0pt; line-height: normal; background: white;\"\u003e\u003cb\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; mso-bidi-font-size: 11.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003eAreas Covered\u003c\/span\u003e\u003c\/b\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003eCan residents smoke pot on your property? Does pot have the same rules as cigarettes? Can you make your residents stop smoking anything?\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003eAren’t pit bulls dangerous? Can they be assist animals? A prospect has a parrot and claims that it is a service animal. Can a bird do that? What about obvious fake doctors notes? A resident has a new puppy and when questioned says that it is her emotional support animal. I think that isn’t true. What can I do?\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003eYou are out of parking spaces. Do you have to let every disabled person have a reserved spot? What if other handicapped people park in a reserved spot? We have so many handicapped parking spaces that others can’t find a place to park? Is there a limit?\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003eYour boss is concerned about using social media. Can we get sued if you say the wrong things?\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003eDo we now have to rent to criminals?\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003eDo I have to print all my documents in different languages?Who is responsible for translating if the prospective resident doesn’t speak English?\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003eCan I evict a resident who keeps calling 911 because of her ex-spouse?\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003eResidents are complaining about the smell of marijuana smoke coming one particular apartment. We have asked the pot smoker about it and he denies it. What should we do?\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003eThe maintenance tech found a marijuana plant growing in a resident’s apartment. It’s just one little plant. Can we just ignore it?\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003eA female resident says that one of our employees patted her on bottom. He says they always hug when they say hello and she usually initiates the hug. Do we have a problem?\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 15.0pt; line-height: normal; background: white;\"\u003e\u003cb\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; mso-bidi-font-size: 11.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003eWho Should Attend\u003c\/span\u003e\u003c\/b\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-align: justify; text-indent: -18.0pt; line-height: normal; mso-list: l0 level1 lfo2; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: black;\"\u003eOwners\u003c\/span\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-align: justify; text-indent: -18.0pt; line-height: normal; mso-list: l0 level1 lfo2; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: black;\"\u003e Regional Managers\u003c\/span\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-align: justify; text-indent: -18.0pt; line-height: normal; mso-list: l0 level1 lfo2; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: black;\"\u003e Site managers \u003c\/span\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-align: justify; text-indent: -18.0pt; line-height: normal; mso-list: l0 level1 lfo2; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: black;\"\u003e Leasing consultants  \u003c\/span\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-align: justify; text-indent: -18.0pt; line-height: normal; mso-list: l0 level1 lfo2; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: black;\"\u003eCompany fair housing officers\u003c\/span\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #0e1851;\"\u003e\u003c\/span\u003e\u003c\/p\u003e","brand":"GRCWebinar","offers":[{"title":"Live","offer_id":55129310527779,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Recording","offer_id":55129310560547,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Transcript","offer_id":55129310593315,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Live + Transcript","offer_id":55129310626083,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Recording + Transcript","offer_id":55129310658851,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Live + Recording + Transcript","offer_id":55129310691619,"sku":null,"price":399.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0981\/2240\/0035\/files\/speaker_1.png?v=1778318684"},{"product_id":"fair-housing-aint-fair-its-equal","title":"Fair Housing Ain't Fair - It's EQUAL","description":"\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 12.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman';\"\u003eDuring this very active year of increased testing thanks to HUD distributing lots of money to advocacy groups, large penalty awards and new legislation affecting fair housing compliance in many jurisdictions, it’s difficult to pause, take stock of the changes and how they inform our operations and create compliant solutions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 12.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman';\"\u003eThis session will allow you to take a deep breath, look at some outrageous fair housing violations (and penalties) and review some of the new laws about falsifying assistive animals status and not being able to check criminal backgrounds. We’ll review some of the most common compliance missteps and learn how to avoid them and we’ll focus on how to be more proactive in our compliance efforts.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: 18.25pt; mso-outline-level: 3;\"\u003e\u003cb\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 16.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; color: #0b132b; letter-spacing: -.5pt;\"\u003eWhat You Will Learn:\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 12.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman';\"\u003eAs a Multifamily professional, ensuring fair housing practices is a critical aspect of your role. However, navigating complex laws and regulations can be overwhelming. This informative webinar will empower you with the knowledge and tools to provide equal housing opportunities, avoid costly mistakes, and foster a inclusive community by discovering how to:\u003cbr\u003eRecognize and avoid discriminatory practices; handle reasonable accommodation requests with confidence; create a culture of inclusivity and diversity and stay up-to-date on fair housing laws and regulations.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: 18.25pt; mso-outline-level: 3;\"\u003e\u003cb\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 16.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; color: #0b132b; letter-spacing: -.5pt;\"\u003eWhat We Will Cover:\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; vertical-align: baseline;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman';\"\u003eAnimals, animals, animals and animals.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; vertical-align: baseline;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman';\"\u003eCriminal background checks\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; vertical-align: baseline;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman';\"\u003eHarassment: sexual and other\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; vertical-align: baseline;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman';\"\u003eOccupancy standards\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; vertical-align: baseline;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman';\"\u003eLimited English Proficiency\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; vertical-align: baseline;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman';\"\u003eRental due dates\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; vertical-align: baseline;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman';\"\u003eReasonable accommodations\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; vertical-align: baseline;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman';\"\u003eDiscrimination by contractor\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; vertical-align: baseline;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman';\"\u003eReserved parking spaces\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: 18.25pt; mso-outline-level: 3;\"\u003e\u003cb\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 16.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; color: #0b132b; letter-spacing: -.5pt;\"\u003eBenefits:\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 12.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman';\"\u003eYou will gain increased awareness of recurring fair housing issues and suggested strategies for effective compliance; be able to evaluate current training programs for effectiveness and examine company culture to discover potential weakness regarding fair housing compliance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 12.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman';\"\u003eYou’ll be able to evaluate policies for specific compliance with Disparate Impact, specifically criminal background checks and source of income; review recent complaints and court cases for guidance in formulating and enforcing compliance policies and learn how to comply with current HUD theory about occupancy standards.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: 18.25pt; mso-outline-level: 3;\"\u003e\u003cb\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 16.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; color: #0b132b; letter-spacing: -.5pt;\"\u003eWho Should Attend:\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 12.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman';\"\u003eMultisite Managers\/VP\/Directors (Regional, Area, District), Onsite Managers (Property\/Community), Leasing Professionals and Managers, Training \u0026amp; Development Staff, Compliance Staff, Maintenance\/Service Managers\/Directors\/Supervisors, HR Staff\u003c\/span\u003e\u003c\/p\u003e","brand":"GRCWebinar","offers":[{"title":"Live","offer_id":55129310232867,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Recording","offer_id":55129310265635,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Transcript","offer_id":55129310298403,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Live + Transcript","offer_id":55129310331171,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Recording + Transcript","offer_id":55129310363939,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Live + Recording + Transcript","offer_id":55129310396707,"sku":null,"price":399.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0981\/2240\/0035\/files\/speaker_2.png?v=1778318684"},{"product_id":"hud-waiting-list-management-the-tenant-selection-plan-1","title":"HUD Waiting List Management \u0026 The Tenant Selection Plan","description":"\u003cp class=\"MsoNormal\" style=\"margin-bottom: 15.0pt; line-height: normal; background: white;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; color: #0e1851;\"\u003eThis course will go into depth on how to effectively manage a waiting list. HUD has very particular rules about waiting lists and we will cover the rules so that your property and managers will be in compliance with the regulations.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 15.0pt; line-height: normal; background: white;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; color: #0e1851;\"\u003eIncorrect management of the waiting list will affect you as for a compliance review and also can pose some fair housing issues as well. You will understand what to do and not to do in working with waiting lists.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 15.0pt; line-height: normal; background: white;\"\u003e\u003cb\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; mso-bidi-font-size: 11.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; color: #0e1851;\"\u003eAreas Covered\u003c\/span\u003e\u003c\/b\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; color: #0e1851;\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; color: #0e1851;\"\u003eKey Regulations\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; color: #0e1851;\"\u003eTenant selection plan\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; color: #0e1851;\"\u003eMarketing\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; color: #0e1851;\"\u003eSelecting tenants\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; color: #0e1851;\"\u003eAdmission to the waiting list\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; color: #0e1851;\"\u003eIncome targeting\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; color: #0e1851;\"\u003ePreferences\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; color: #0e1851;\"\u003eRemoval from the waiting list\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; color: #0e1851;\"\u003eFamily size\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; color: #0e1851;\"\u003eTaking Applications for Occupancy\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; color: #0e1851;\"\u003eMatching Applicants on the Waiting List to Available Units\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; color: #0e1851;\"\u003eCreating and Maintaining Waiting Lists\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; color: #0e1851;\"\u003eOpening and Closing the Waiting List\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; color: #0e1851;\"\u003ePlacing Families with Disabled Family Members\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; color: #0e1851;\"\u003eDocumenting Changes to Waiting Lists\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; color: #0e1851;\"\u003eUpdating Waiting List Information\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; color: #0e1851;\"\u003eRemoving Names from the Waiting List\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; color: #0e1851;\"\u003eReinstating Applicants to the Waiting List\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; color: #0e1851;\"\u003eRecord-Keeping\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 15.0pt; line-height: normal; background: white;\"\u003e\u003cb\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; mso-bidi-font-size: 11.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; color: #0e1851;\"\u003eLearning Objectives\u003c\/span\u003e\u003c\/b\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; color: #0e1851;\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 15.0pt; line-height: normal; background: white;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; color: #0e1851;\"\u003eYou will learn the correct way to handle waiting lists according to HUD guidelines. There are many nuances to doing this correctly and after attending the seminar you will have a good understanding of managing the waiting list.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 15.0pt; line-height: normal; background: white;\"\u003e\u003cb\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; mso-bidi-font-size: 11.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; color: #0e1851;\"\u003eWho Should Attend\u003c\/span\u003e\u003c\/b\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; color: #0e1851;\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level1 lfo2; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; color: #0e1851;\"\u003eProperty Managers\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level1 lfo2; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; color: #0e1851;\"\u003eProperty owners\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level1 lfo2; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; color: #0e1851;\"\u003eMaintenance Staff\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; margin-bottom: 0cm; margin-left: 12.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level1 lfo2; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #0e1851;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Open Sans',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; color: #0e1851;\"\u003eLeasing Consultants\u003c\/span\u003e\u003c\/p\u003e","brand":"GRCWebinar","offers":[{"title":"Live","offer_id":55129323208995,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Recording","offer_id":55129323241763,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Transcript","offer_id":55129323274531,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Live + Transcript","offer_id":55129323307299,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Recording + Transcript","offer_id":55129323340067,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Live + Recording + Transcript","offer_id":55129323372835,"sku":null,"price":399.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0981\/2240\/0035\/files\/speaker_7.png?v=1778318682"},{"product_id":"navigating-the-no-tax-on-overtime-rule-what-payroll-professionals-must-know","title":"No Tax on Overtime: Key Insights Every Payroll Professional Should Know","description":"\u003ch5 style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal;\" class=\"MsoNormal\"\u003e\u003cspan style=\"font-size: 8.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; color: #212529;\" lang=\"EN-US\"\u003eOn July 4, 2025, the “One Big Beautiful Bill Act” (OBBBA) was signed into law, introducing the most significant tax break on employee wages in decades. Central to this legislation is the groundbreaking “No Tax on Overtime” provision, which allows eligible employees to deduct up to $12,500 of qualifying overtime pay from their federal taxable income. This webinar will provide payroll professionals with a comprehensive breakdown of the new tax treatment and what it means for payroll operations going forward.\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch5 style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal;\" class=\"MsoNormal\"\u003e\u003cspan style=\"font-size: 8.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; color: #212529;\" lang=\"EN-US\"\u003eDesigned specifically for payroll processors and service providers, this session delivers everything needed to implement the OBBBA changes with confidence. From defining eligibility and navigating income phase-out thresholds to updating payroll systems and ensuring proper W-2 reporting, every aspect of the law will be covered. Attendees will also gain insight into developing employee education strategies to help workers maximize their tax savings and avoid filing errors. Whether you're managing in-house payroll or advising clients, this timely session will prepare you to handle the transition smoothly and compliantly.\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch5 style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal;\" class=\"MsoNormal\"\u003e\n\u003cb\u003e\u003cspan style=\"font-size: 8.0pt; mso-bidi-font-size: 11.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; color: #212529;\" lang=\"EN-US\"\u003eWhy Should You Attend:-\u003c\/span\u003e\u003c\/b\u003e\u003cspan style=\"font-size: 8.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; color: #212529;\" lang=\"EN-US\"\u003e\u003c\/span\u003e\n\u003c\/h5\u003e\n\u003cul type=\"disc\" style=\"margin-top: 0cm;\"\u003e\n\u003cli style=\"color: #212529; margin-bottom: 0cm; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003e\n\u003ch5\u003e\u003cspan style=\"font-size: 8.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman';\" lang=\"EN-US\"\u003eUnderstand the federal tax deduction for overtime pay, including who qualifies and how it is applied.\u003c\/span\u003e\u003c\/h5\u003e\n\u003c\/li\u003e\n\u003cli style=\"color: #212529; margin-bottom: 0cm; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003e\n\u003ch5\u003e\u003cspan style=\"font-size: 8.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman';\" lang=\"EN-US\"\u003eIdentify income phase-out rules and wage thresholds that impact eligibility.\u003c\/span\u003e\u003c\/h5\u003e\n\u003c\/li\u003e\n\u003cli style=\"color: #212529; margin-bottom: 0cm; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003e\n\u003ch5\u003e\u003cspan style=\"font-size: 8.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman';\" lang=\"EN-US\"\u003eLearn how this provision interacts with Social Security, Medicare, and applicable state taxes.\u003c\/span\u003e\u003c\/h5\u003e\n\u003c\/li\u003e\n\u003cli style=\"color: #212529; margin-bottom: 0cm; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003e\n\u003ch5\u003e\u003cspan style=\"font-size: 8.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman';\" lang=\"EN-US\"\u003eGet step-by-step guidance on updating payroll systems and ensuring compliance.\u003c\/span\u003e\u003c\/h5\u003e\n\u003c\/li\u003e\n\u003cli style=\"color: #212529; margin-bottom: 0cm; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003e\n\u003ch5\u003e\u003cspan style=\"font-size: 8.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman';\" lang=\"EN-US\"\u003eEnsure accurate year-end reporting by mastering the new W-2 requirements.\u003c\/span\u003e\u003c\/h5\u003e\n\u003c\/li\u003e\n\u003cli style=\"color: #212529; margin-bottom: 0cm; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003e\n\u003ch5\u003e\u003cspan style=\"font-size: 8.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman';\" lang=\"EN-US\"\u003eBuild a clear communication plan to educate employees and leadership on the new benefit.\u003c\/span\u003e\u003c\/h5\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal;\" class=\"MsoNormal\"\u003e\u003cspan style=\"font-size: 8.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; color: #212529;\" lang=\"EN-US\"\u003eThis webinar offers critical insights and tools to help you stay compliant and support your workforce. 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Whether a transaction is structured as an \u003cstrong data-end=\"580\" data-start=\"566\"\u003easset sale\u003c\/strong\u003e or a \u003cstrong data-end=\"600\" data-start=\"586\"\u003estock sale\u003c\/strong\u003e, each approach carries distinct tax implications for both buyers and sellers. Understanding these differences is essential to minimize tax liability, avoid unexpected outcomes, and achieve the most favorable results for all parties involved.\u003c\/p\u003e\n\u003cp data-end=\"1331\" data-start=\"844\"\u003eThis session, led by tax attorney \u003cstrong data-end=\"898\" data-start=\"878\"\u003eNicholas Preusch\u003c\/strong\u003e, provides an in-depth analysis of how business sales are taxed under U.S. law. Participants will learn the tax treatment of various deal structures, including asset and equity transactions, along with their impact on capital gains, depreciation recapture, and ordinary income. The course also covers key planning techniques such as installment sales, earnouts, and other deferral strategies to help manage tax obligations over time.\u003c\/p\u003e\n\u003cp data-end=\"1692\" data-start=\"1333\"\u003eAdditional attention is given to merger and acquisition (M\u0026amp;A) activity, including tax-efficient transaction structuring, potential due diligence risks, and post-sale planning strategies. Through practical case studies and real-world examples, this course equips professionals with the knowledge needed to provide effective tax guidance during a business sale.\u003c\/p\u003e\n\u003ch2 data-end=\"1722\" data-start=\"1699\" data-section-id=\"1btyqu5\"\u003eWebinar Objectives\u003c\/h2\u003e\n\u003cp data-end=\"1779\" data-start=\"1724\"\u003eBy the end of the course, participants will be able to:\u003c\/p\u003e\n\u003cul data-end=\"2231\" data-start=\"1781\"\u003e\n\u003cli data-end=\"1881\" data-start=\"1781\" data-section-id=\"11m0a6y\"\u003eDifferentiate between asset sales and stock sales and explain their respective tax consequences.\u003c\/li\u003e\n\u003cli data-end=\"1984\" data-start=\"1882\" data-section-id=\"1f8pttq\"\u003eEvaluate the impact of capital gains taxes, depreciation recapture, and ordinary income treatment.\u003c\/li\u003e\n\u003cli data-end=\"2070\" data-start=\"1985\" data-section-id=\"13akwt5\"\u003eUtilize installment sales, earnouts, and other strategies to defer tax liability.\u003c\/li\u003e\n\u003cli data-end=\"2144\" data-start=\"2071\" data-section-id=\"1g13t5b\"\u003eIdentify key tax planning considerations in mergers and acquisitions.\u003c\/li\u003e\n\u003cli data-end=\"2231\" data-start=\"2145\" data-section-id=\"1jtecdp\"\u003eAdvise clients on structuring business sales to achieve optimal after-tax results.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 data-end=\"2261\" data-start=\"2238\" data-section-id=\"axmwea\"\u003eWebinar Highlights\u003c\/h2\u003e\n\u003cul data-end=\"2802\" data-start=\"2263\"\u003e\n\u003cli data-end=\"2367\" data-start=\"2263\" data-section-id=\"twqcl3\"\u003eUnderstanding Deal Structures: Differences between asset and stock sales and their tax implications.\u003c\/li\u003e\n\u003cli data-end=\"2484\" data-start=\"2368\" data-section-id=\"b2it1z\"\u003eTax Treatment of Business Sales: Insights into capital gains, depreciation recapture, and income classification.\u003c\/li\u003e\n\u003cli data-end=\"2590\" data-start=\"2485\" data-section-id=\"b51na2\"\u003eTax Deferral Strategies: Use of installment sales, earnouts, and other methods to manage tax burdens.\u003c\/li\u003e\n\u003cli data-end=\"2692\" data-start=\"2591\" data-section-id=\"36g72y\"\u003eM\u0026amp;A Tax Considerations: Key planning strategies, due diligence risks, and post-sale tax planning.\u003c\/li\u003e\n\u003cli data-end=\"2802\" data-start=\"2693\" data-section-id=\"1gsa968\"\u003eReal-World Applications: Case studies and practical examples for navigating tax-efficient business sales.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 data-end=\"2831\" data-start=\"2809\" data-section-id=\"1o46owi\"\u003eWho Should Attend\u003c\/h2\u003e\n\u003cul data-end=\"3012\" data-start=\"2833\"\u003e\n\u003cli data-end=\"2869\" data-start=\"2833\" data-section-id=\"9437zi\"\u003eBusiness Owners Planning an Exit\u003c\/li\u003e\n\u003cli data-end=\"2885\" data-start=\"2870\" data-section-id=\"1da885g\"\u003eCFOs \/ CEOs\u003c\/li\u003e\n\u003cli data-end=\"2914\" data-start=\"2886\" data-section-id=\"lnai8q\"\u003eTax Professionals \u0026amp; CPAs\u003c\/li\u003e\n\u003cli data-end=\"2953\" data-start=\"2915\" data-section-id=\"1w2kvmg\"\u003eM\u0026amp;A Advisors \u0026amp; Legal Professionals\u003c\/li\u003e\n\u003cli data-end=\"2994\" data-start=\"2954\" data-section-id=\"adqllp\"\u003eFinancial Planners \u0026amp; Wealth Managers\u003c\/li\u003e\n\u003cli data-end=\"3012\" data-start=\"2995\" data-section-id=\"1i2kqg\"\u003eTax Attorneys\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"GRCWebinar","offers":[{"title":"Live","offer_id":55129311904035,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Recording","offer_id":55129311936803,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Transcript","offer_id":55129311969571,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Live + Transcript","offer_id":55129312002339,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Recording + Transcript","offer_id":55129312035107,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Live + Recording + Transcript","offer_id":55129312067875,"sku":null,"price":399.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0981\/2240\/0035\/files\/speaker_6.png?v=1778318684"},{"product_id":"wendy-sellers-the-hr-lady","title":"Wendy Sellers (The HR Lady)","description":"\u003cp\u003eWorkplace compliance, employee relations, and HR policy expert helping organizations manage people and risk effectively.\u003c\/p\u003e","brand":"GRCWebinar","offers":[{"title":"Live","offer_id":55129311117603,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Recording","offer_id":55129311150371,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Transcript","offer_id":55129311183139,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Live + Transcript","offer_id":55129311215907,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Recording + Transcript","offer_id":55129311248675,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Live + Recording + Transcript","offer_id":55129311281443,"sku":null,"price":399.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0981\/2240\/0035\/files\/Untitled_design_17.png?v=1778317344"},{"product_id":"using-ai-in-a-fraud-investigation","title":"Using AI in a Fraud Investigation","description":"\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis online course provides fraud investigators, auditors, forensic accountants, and financial professionals with a practical and forward‑looking understanding of how artificial intelligence is transforming modern fraud investigations. As organizations face increasingly sophisticated fraud schemes, AI tools such as machine learning, anomaly detection, natural language processing, and predictive analytics have become essential components of the investigative toolkit. Participants will explore how AI enhances detection capabilities, accelerates data analysis, and strengthens investigative conclusions—all while understanding the risks and limitations associated with AI‑driven tools.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe course also covers ethical considerations, professional responsibilities, and the ACFE’s guidance on incorporating AI into investigative work. Real‑world examples and case scenarios help attendees evaluate which AI applications are appropriate, how to interpret AI‑generated results, and how to integrate AI processes into traditional investigative methods to improve accuracy and efficiency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWho Should Attend\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003cspan\u003e This course is ideal for professionals seeking to elevate their fraud‑detection and investigative capabilities through emerging technologies.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTopics Covered\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIntroduction to artificial intelligence and machine learning in fraud detection\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReal‑world AI applications in forensic accounting and auditing\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHow AI identifies anomalies, patterns, and high‑risk transactions\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEthical considerations and responsible use of AI tools\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eLimitations and risks associated with AI‑supported investigations\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eACFE standards and requirements for using AI in fraud investigations\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIntegrating AI results with traditional investigative procedures\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eLearning Objectives\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRecognize practical ways artificial intelligence can be used in fraud investigations\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIdentify limitations and risks associated with AI‑driven investigative tools\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eExplain key ethical considerations when using AI in investigative work\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIdentify the ACFE standards and requirements for incorporating AI into a fraud investigation\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEvaluate when and how AI should be integrated alongside traditional investigative procedures\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eLevel\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003cspan\u003e Basic\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eInstructional 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None\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e","brand":"GRCWebinar","offers":[{"title":"Live","offer_id":55129310855459,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Recording","offer_id":55129310888227,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Transcript","offer_id":55129310920995,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Live + Transcript","offer_id":55129310953763,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Recording + Transcript","offer_id":55129310986531,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Live + Recording + Transcript","offer_id":55129311019299,"sku":null,"price":399.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0981\/2240\/0035\/files\/speaker_11.png?v=1778318682"},{"product_id":"chatgpt-strategies-for-cpas-and-finance-pros-a-guide-to-finance-process-automation","title":"ChatGPT Strategies for CPAs and Finance Pros: A Guide to Finance Process Automation","description":"\u003cp dir=\"ltr\"\u003e\u003cspan\u003eExplore the future of finance with “ChatGPT for CPAs and Finance Professionals,” a 60-minute immersive session designed to equip you with the knowledge and tools to integrate AI seamlessly into your financial workflows. Led by Christopher R. DeVany, this webinar covers the dynamic ways ChatGPT can revolutionize tasks such as automating processes, conducting real-time analysis, and improving client advisory services, all while maintaining regulatory compliance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eKey Benefits:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBy attending this webinar, you will learn to:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eLeverage ChatGPT in finance for streamlined operations\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAutomate key financial processes and decision-making tasks\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnhance client advisory services with AI-driven insights\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAddress regulatory and ethical considerations of AI in finance\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIntegrate ChatGPT with current financial systems to optimize efficiency\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you’ve ever wanted to automate processes, improve decision-making with advanced data analysis, or simply incorporate AI into your financial systems, this webinar is for you. Join Chris DeVany as he delves into these key topics, engaging attendees in a comprehensive exploration of ChatGPT’s potential in finance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWebinar Agenda:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIntroduction to AI in Finance:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOverview of ChatGPT’s capabilities for finance professionals\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBenefits of AI for CPAs and financial advisors\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAutomating Financial Processes with ChatGPT:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAutomating tasks like bookkeeping and transaction management\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSimplifying tax preparation and compliance reporting\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEnhancing Financial Analysis and Decision-Making:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUsing AI for forecasting, risk analysis, and data interpretation\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReal-time insights to drive more accurate financial decisions\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eClient Interaction and Advisory Services:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnhancing client engagement with automated responses\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProviding custom financial advice through AI analytics\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEnsuring Compliance and Addressing Ethics:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnderstanding regulatory compliance in AI implementation\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eNavigating ethical considerations in AI-driven finance\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIntegrating ChatGPT into Financial Systems:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTools for seamless integration with financial software\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTraining and adapting to an AI-enabled environment\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCase Studies: AI in Action:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReal-world examples of finance professionals leveraging ChatGPT\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePractical success stories from the finance sector\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFuture Trends and Q\u0026amp;A:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eKey takeaways and future trends in AI for finance\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOpen discussion for specific questions and insights\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWho Should Attend?\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis webinar is ideal for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCEOs and Senior Leaders\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eVice Presidents and Executive Directors\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eManaging Directors, Regional and Area Supervisors\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFinance Managers and Senior Finance Professionals\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEmbark on this journey into the future of finance with AI, as we demystify ChatGPT and its transformative potential in financial roles.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"GRCWebinar","offers":[{"title":"Live","offer_id":55129302466851,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Recording","offer_id":55129302499619,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Transcript","offer_id":55129302532387,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Live + Transcript","offer_id":55129302565155,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Recording + Transcript","offer_id":55129302597923,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Live + Recording + Transcript","offer_id":55129302630691,"sku":null,"price":399.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0981\/2240\/0035\/files\/speaker_12.png?v=1778318683"},{"product_id":"working-with-personal-financial-statements","title":"Working With Personal Financial Statements","description":"\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAre you working with small business owners or high net worth clients? Have you been asked to prepare or review personal financial statements or to issue a comfort letter for a client?\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePersonal financial statements are prepared for individuals, or married couples, to formally organize, document, and plan their financial affairs in general or for specific purposes, such as obtaining credit, income tax planning, retirement planning, gift and estate planning, or public disclosure of their financial affairs. This webinar will discuss the authoritative guidance related to preparing and reporting on personal financial statements and how to interpret the guidance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAttendees will benefit from this webinars guidance on preparing and reporting on personal financial statements.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eLearning Objectives:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRecognize how to prepare personal financial statements\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDetermine the proper disclosures for personal financial statements\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnderstand the concept of “estimated current value”\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnderstand the reporting requirements related to personal financial statements\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWho Should Attend:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis course would be appropriate for CPAs, CFEs, CMA, CIAs, CFFs, MAFF, CGMAs, CFOs, CEOs, EAs, and others who might prepare or review personal financial statements.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"GRCWebinar","offers":[{"title":"Live","offer_id":55129312231715,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Recording","offer_id":55129312264483,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Transcript","offer_id":55129312297251,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Live + Transcript","offer_id":55129312330019,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Recording + Transcript","offer_id":55129312362787,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Live + Recording + Transcript","offer_id":55129312395555,"sku":null,"price":399.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0981\/2240\/0035\/files\/speaker_12.png?v=1778318683"},{"product_id":"basic-accounting-and-finance-for-non-accounting-professionals","title":"A Practical Guide to Accounting and Finance for Non-Accountants","description":"\u003cp dir=\"ltr\"\u003eOverview\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003eAre you ready to elevate your career by mastering the language of business? Join our dynamic 60-minute webinar, Accounting and Finance for Non-Finance Professionals.\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003eThis engaging session is designed to demystify financial concepts and provide you with essential knowledge to succeed. You'll learn the basics of the accounting equation, decode the four key financial statements, and understand financial forecasting and budgeting.\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003eEven if you've never taken an accounting or finance course, this webinar will give you the foundational understanding you need to improve your partnership and support of your internal customers, including operations, sales, marketing, and executives. You'll discover how your valuable work ties directly to the overall success of your company, empowering you to partner more closely with functional leaders and make informed decisions that drive business success.\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003eWhy you should Attend\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003eIn today's fast-paced business environment, understanding financial fundamentals is crucial for making informed decisions and driving organizational success. This webinar will equip you with the tools and insights to grasp key accounting and finance concepts, even if you've never taken an accounting or finance course before. You'll learn how to interpret the accounting equation, analyze the four essential financial statements, and apply financial forecasting and budgeting techniques. These skills will enable you to support your internal customers more effectively, from operations to executive leadership.\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003eBy attending this webinar, you'll gain the knowledge needed to see how your role directly contributes to your company's overall success. You'll be empowered to partner more closely with functional leaders, enhance your decision-making, and drive better business outcomes. Don't miss this opportunity to elevate your professional expertise and make a lasting impact in your organization.\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003eAreas Covered in the Session\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003eUnderstand the importance of financial literacy in today's business environment\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eBecome familiar with key financial terms to enhance your value as a business partner\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003eLearn about assets, liabilities, and equity, and how they interact in the accounting equation\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eGain insights into the income statement, balance sheet, cash flow statement, and statement of changes in equity, and how they work together\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eDiscover how to create financial forecasts and budgets that drive business success\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003eUnderstand the importance of managing costs and learn effective strategies to control them\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003eBecome conversant with critical financial ratios that help evaluate business performance\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003eWho Will Benefit\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003eEntrepreneurs and Small Business Owners: Those who are starting or running their own businesses and need to understand financial fundamentals\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003eProject Managers: Individuals who oversee projects and need to manage project budgets and financial reports\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003eSales and Marketing Professionals: Those who need to understand financial metrics to align their strategies with business goals\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003eHR Professionals: HR staff who want to understand financial impacts on compensation, benefits, and departmental budgets\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003eOperations Managers: Individuals responsible for the day-to-day management of business operations and need to control costs and improve efficiency\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003eSpeaker Profile\u003c\/p\u003e\n\u003cp\u003eMelveen Stevenson is a sought-after human resources consultant and business advisor. As a certified HR professional with a background in accounting and finance, she helps companies to navigate the human resources “jungle” of compliance, human capital, and leadership challenges. In doing so, she empowers companies to strengthen their infrastructure from the inside out, specifically through leadership development, operations, training, employee engagement, and executive coaching.\u003cbr\u003e\u003cbr\u003eMelveen speaks on key topics to empower companies with the latest research and best practices for increasing engagement, enhancing leadership presence, and optimizing diverse workforce groups.\u003cbr\u003e\u003cbr\u003eFor over 20 years, Melveen has held leadership positions in human resources operations, supply chain, and talent management at international companies in food manufacturing, medical devices, and consumer products. She is also a faculty member at California State University-Dominguez Hills. 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In today’...\u003c\/p\u003e\n\u003cp\u003eLive Webinar or Recording\u003c\/p\u003e\n\u003cp\u003eDesigning global compensation programs that are both consistent across borders and culturally responsive is no small feat. In today’s interconnected business world, it is critical for organizations to develop cohesive total reward strategies that respect local customs while aligning with overarching corporate goals. This insightful webinar will equip you with the knowledge to implement the principle of “Think Globally, Act Locally” within your organization’s compensation framework.\u003c\/p\u003e\n\u003cp\u003eLed by compensation expert John, this session will explore effective global pay strategies that support talent mobility, align with human capital goals, and ensure equity across international teams. You’ll gain real-world insights into compensation schematics and total rewards practices used by leading multinational organizations. 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Rubino - Rubino Consulting Services\u003c\/p\u003e\n\u003cp\u003eLevel: Basic\u003c\/p\u003e\n\u003cp\u003eFormat: Live Webcast\u003c\/p\u003e\n\u003cp\u003eProgram Prerequisites: None\u003c\/p\u003e","brand":"GRCWebinar","offers":[{"title":"Live","offer_id":55129299091747,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Recording","offer_id":55129299124515,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Transcript","offer_id":55129299157283,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Live + Transcript","offer_id":55129299190051,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Recording + Transcript","offer_id":55129299222819,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Live + Recording + Transcript","offer_id":55129299255587,"sku":null,"price":399.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0981\/2240\/0035\/files\/speaker_14.png?v=1778318683"},{"product_id":"are-you-ready-to-handle-unclaimed-and-abandoned-wages","title":"Are you ready to handle Unclaimed and Abandoned Wages","description":"\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEvery employer, regardless of size, is responsible for identifying and reporting unclaimed wages. When an employee never cashes a paycheck, those funds are legally considered “abandoned property” and must be turned over to the appropriate state.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe problem? Many employers don’t realize this duty exists—until it’s too late. Non-compliance can trigger hefty fines, steep interest, audit assessments, and even criminal penalties. And the risk isn’t limited to just one state: if you have employees across multiple states, you may face exposure in every jurisdiction where wages went unclaimed.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWith states increasing enforcement and viewing unclaimed wages as a revenue source, payroll professionals must be fully prepared. This webinar provides step-by-step guidance on identifying, tracking, and reporting abandoned wages—while building processes to protect your company from costly mistakes.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eKey Areas Covered:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWhen wages are considered abandoned and how state laws define unclaimed property\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePayroll’s role and responsibilities in identifying and reporting unclaimed wages\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCompliance steps: reporting, remitting, and performing required due diligence\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eLiability issues when using third-party payroll providers\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEstablishing written procedures for tracking and safeguarding unclaimed wages\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHow to handle correspondence and prevent improper release of funds\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAudit survival strategies and how to minimize risk\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBest practices for multi-state employers facing overlapping obligations\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eLearning Objectives\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBy attending this session, you’ll be able to:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRecognize when wages legally become “abandoned” and must be reported.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eApply state-specific requirements for reporting and remitting unclaimed wages.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eImplement due diligence procedures to protect your organization.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eManage risk when outsourcing payroll services.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePrepare for audits and avoid penalties, fines, and interest.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEstablish long-term compliance policies that stand up to scrutiny.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWho Should Attend\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePayroll Executives, Managers, and Practitioners\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHuman Resources Leaders\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAccounting \u0026amp;amp; Finance Professionals\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBusiness Owners and Executive Officers\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOperations and Compliance Managers\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAttorneys and Legal Professionals\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAnyone responsible for payroll compliance and wage reporting\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"GRCWebinar","offers":[{"title":"Live","offer_id":55129298534691,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Recording","offer_id":55129298567459,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Transcript","offer_id":55129298600227,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Live + Transcript","offer_id":55129298632995,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Recording + Transcript","offer_id":55129298665763,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Live + Recording + Transcript","offer_id":55129298698531,"sku":null,"price":399.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0981\/2240\/0035\/files\/speaker_15.png?v=1778318684"},{"product_id":"how-to-use-chatgpt-for-business","title":"How to Use ChatGPT for Business","description":"\u003cp dir=\"ltr\"\u003e\u003cspan\u003eChatGPT is a great boon for businesses, but it’s like the Wild West of software. There is a lot of potential for success, but you need to be on the lookout all the time. People may panic that ChatGPT is going to take their job, but this will teach you how to use ChatGPT to improve your productivity and enhance your performance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn this webinar, you’ll receive an overview of how to best to use ChatGPT to help your team perform their best. By the end of this webinar, attendees will have a better understanding of how ChatGPT can be used to enhance productivity and compliance in the workplace, legal and ethical considerations, how to spot bias, how to help managers manage, and many other things that must be taken into account when implementing this powerful AI tool.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAttendees will learn how to write queries, check for bias, and get better results from this revolutionary and free software. They will be able to spot problems and make changes in order to make this tool help their business.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWith many examples of how ChatGPT performs, this webinar is hands-on training for all managers and individual contributors within your organization. Anyone who sits in front of computer can benefit from learning the ins and out of ChatGPT.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAttendees will also be equipped with practical strategies for mitigating legal risks and ensuring that ChatGPT is used responsibly and ethically in their organizations. It’s important for every business leader to understand the potential consequences of using ChatGPT.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWebinar Objectives\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis session is designed to businesses uses ChatGPT to make things run better and give them the information they need to use it ethically.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWebinar Agenda\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eAn Overview of ChatGPT \u0026amp; How does it work?\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eCommon legal issues that can arise when using ChatGPT, including data privacy, intellectual property, and liability concerns\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eVendors and AI\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eCopyright\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eChatGPT Bias\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eHow to help with hiring decisions\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eNeurodivergent help\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eAdditional things ChatGPT can help with\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eBackground checks\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003ePrompt writing tips\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003ePerformance appraisals\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eCreating SMART goals\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eTone and Management coaching\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eThings managers should know\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWho Should Attend?\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eBusiness Owners\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eHuman Resources professionals\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eHR Managers \u0026amp; Supervisors\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eManagers \u0026amp; Supervisors\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eProject Managers\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eTeam Leaders\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eCompliance professionals\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eOperations professionals\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb id=\"docs-internal-guid-4d2c9b01-7fff-8fb0-e908-1087d5a5eb97\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eMarketing\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e","brand":"GRCWebinar","offers":[{"title":"Live","offer_id":55129297977635,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Recording","offer_id":55129298010403,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Transcript","offer_id":55129298043171,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Live + Transcript","offer_id":55129298075939,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Recording + Transcript","offer_id":55129298108707,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Live + Recording + Transcript","offer_id":55129298141475,"sku":null,"price":399.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0981\/2240\/0035\/files\/speaker_5.png?v=1778318683"},{"product_id":"management-skills-for-new-managers","title":"Management Skills for New Managers","description":"\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhat you'll learn?\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSetting Yourself up for Success\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnderstanding your new role as a supervisor \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMaking a change or letting go: Working with the three phases of change \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRecognizing common challenges and pitfalls to avoid \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMeeting the expectations of key stakeholders, including your boss, direct reports, senior management, and former peers\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMotivating Others\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnderstanding what motivation is\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnderstanding what motivates each and every one of your direct reports\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCreating Performance Plans and Professional Development Plans which address individual motivation\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eManaging Employee Performance\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSetting SMART goals for yourself and others \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUsing a five-step model to train your employees \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eGiving and receiving supportive and corrective feedback\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eManaging Up\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnderstanding and adapting to your manager’s style\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAnticipating your manager’s needs and fulfilling them\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDeveloping the best possible relationship with your manager\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCommunication Skills\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDemonstrating active listening to show understanding and check content\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAsking questions that uncover valuable information and strengthen the relationship\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eGreat Performance Through Coaching\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDemonstrating giving and receiving feedback constructively\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAssessing your own strengths and development needs as a coach\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAsking questions that increase employees’ self-awareness and accountability\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDelegating Effectively\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCreating a plan for delegation and using this process to assign key tasks \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOvercoming your fears of turning over responsibility and authority\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHandling Conflict with Ease \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eKnowing your conflict-handling styles \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDeveloping the right conflict approach for each individual and situation\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eManaging Your Time\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApplying the time priority model to workplace tasks \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eManaging and protecting your time to get more of the right things done\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOverview of the webinar\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMaking the Transition from Staff Member to Supervisor\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eManagement Skills for New Supervisors\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eConfronting the Tough Stuff: Managing “Difficult” People\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eNew supervisors will be ready to hit the ground running with the skills learned in this Webinar. Be ready to take on any challenge, be your best and put what you’ve learned into practice immediately.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYou will learn the skills you need to plan, prioritize and execute effectively each and every day.  Putting into practice both the “hard stuff” and soft stuff” will help you meet new challenges with increased confidence, respect and power.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOne of the toughest parts of a manager’s job is dealing with and turning around problem employees. The solutions aren’t “textbook”, yet in this Webinar, you will gain skills and tools for solving problems and making decisions, especially when dealing with those who challenge you the most.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhy should you attend?\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBy participating, you will be able to more effectively\u003c\/span\u003e\u003cspan\u003e:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eUnderstand how to approach an intact team as their new supervisor\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eDevelop your own management game plan\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eMotivate your direct reports \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eCoach for improved performance\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eThink and act strategically\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003ePlan and prioritize your time\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eHandle difficult conversations\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eListen actively and effectively\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eCreate a motivational environment using feedback and reinforcement to guide and motivate behavior \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eEffectively deal with “difficult” people\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWould you like to gain and build confidence in your ability to manage effectively?\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhat about your ability to motivate others who previously were your peers?\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHow about learning a management game plan?\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWould you like your team to improve performance?\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you answered “yes” to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to improve our team members’ and team’s performance!\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAbout the speaker\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/coursarea.com\/speaker\/75\"\u003e\u003cspan\u003eChris DeVany\u003c\/span\u003e\u003c\/a\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYears of Experience: 15+ years\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eChris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle’s clients include global organizations such as Visa International, Cadence Design Syst\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"GRCWebinar","offers":[{"title":"Live","offer_id":55129208520995,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Recording","offer_id":55129208553763,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Transcript","offer_id":55129208586531,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Live + Transcript","offer_id":55129208619299,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Recording + Transcript","offer_id":55129208652067,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Live + Recording + Transcript","offer_id":55129208684835,"sku":null,"price":399.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0981\/2240\/0035\/files\/speaker_12.png?v=1778318683"},{"product_id":"handling-a-chaotic-environment-how-to-make-smart-decisions-under-pressure","title":"Handling A Chaotic Environment: How To Make Smart Decisions Under Pressure","description":"\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhat you'll learn?\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eManaging Escalating Pressures\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eDevelop Answers to Vital Questions on Managing Work Pressures\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eUse New Tools to Control Stress, Reduce Backlogs, and Redistribute Work Overloads\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eAdopt Visual Maps That Help You Stay Calm under Pressure While Rebuilding Confidence and Energy\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eCollaborate with Coworkers to Invent Shortcuts\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eJuggle Multiple Projects without Dropping the Ball \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eGain Certainty about Priorities\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003ePrioritize by Validity, Not by Urgency\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eApply Three New Rules to Prioritize Your Projects\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eMake Your Priorities Visible to Requesters\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eRank Your Priorities with the PAR Chart\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eApportion Your Time between Strategic and Tactical Work\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eStart Priority Negotiations Early with Requesters \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePrevent Collisions among Customers, Internal and External\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eReplace Three Outmoded \"Rules\" of Time Management\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eAdopt Two New Rules for Today’s Chaotic Conditions\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eLearn Four Strategies to Avoid Calendar Collisions\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eDesign Tools That:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eEducate Requesters on \"Blind Risks\" in Their Requests\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eHelp Requesters Arrive at Your Door Better Prepared\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eCreate a Selective Daily Action Plan\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eMatch Assigned Deadlines with Actual Estimates\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eManage Traffic While Meeting Needs\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eOutline for a One-Page Business Case: Convince Others\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eNew \"To-Do List\": Help Everyone Face Reality\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eThe \"Dot Chart\": Rechannel Interruptions\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eWork Request Validation Card: Help Requesters Make a Case When Seeking Your OK\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eQuick Interim Review: Correct Employee Performance Shortfalls Before They Escalate\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eSmart Subject Lines: Eliminate the Need to Open e-Mails\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003e\"On the Wall\" Meetings: Shorten Meeting Time—Upgrade Involvement and Improve Joint \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCommunicate Powerfully Despite Pressure\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eEmploy Assertive Responses No Matter How Manipulated or Provoked You Feel\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eDetermine the Rare Occasions When Non-Assertive or Aggressive Responses May Be Advisable\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eDecline a Request Successfully, Whether from Above, from Peers, or from Customers\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eUse a Risk Reduction Card to Encourage Requesters to Assume Their Half of Any Negotiation\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eSelect Final Commitments and Refine Applications for Tools Introduced Today \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSee How Your Values and Thinking Styles Drive Decisions\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eLearn How Your Values and Thinking Style Drive Your Decisions\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eApply Three Survival Steps to Decisions\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eDetect Your Preferred Thinking Patterns \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eLearn the Decision Guide\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eCome to See That Decision Making Is a Learned Skill\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eUnderstand the Decision Guide Format through a Demonstration Case\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eLearn the Decision Orbit Format to Generate Options for a Case \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApply the Decision Guide to Your Own Case\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eForm a Team to Assemble a Real-Life Case Using the Decision Guide\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eComplete the Decision Guide and Orbit, Step by Step\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eDemonstrate Your Case for Fellow Attendees; Collaborate on Refining Your Decisions \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSee Others on Options\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eUse Verbal and Visual Tools to Overcome Stakeholder Resistance\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eTake Part in Role-Plays to Demonstrate a Choice of Verbal Tools\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eCreate Risk Clocks, Calendars, or Bar Charts to Educate Others about Risk Escalation\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eLearn New Processes to Gain Internal Team Commitment      \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOverview of the webinar\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis highly interactive Webinar offers you and your team an array of practical tools to help you get things done in today's chaotic and constantly changing work environment. You’ll learn practical techniques for making structured decisions—even under pressure—to earn buy-in from bosses, coworkers, and customers. In a workshop environment, you will participate in valuable exercises utilizing real-world case studies. You'll emerge with an action plan you can use right away to master expanding workloads and complex decisions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWho should attend?\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eCEO\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eSenior Vice President\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eVice President\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eExecutive Director\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eManaging Director\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eRegional Vice President\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eArea Supervisor\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eManager\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhy should you attend?\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBy attending, you will understand how to even more effectively:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eBecome more productive by prioritizing work and maintaining focus\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eBecome a stronger communicator with techniques that enable you to question and clarify priorities\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eMake better decisions based on consistently good analysis\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eBecome more decisive and make better decisions by gleaning the right information and appraising the situation more effectively\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eGain the cooperation of others by communicating the risks and gains of decisions\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e·\u003c\/span\u003e\u003cspan\u003e        \u003c\/span\u003e\u003cspan\u003eLearn stress survival techniques to help you balance work and life when you must make tough choices you face every day\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAre you feeling overtasked, over-worried, and overdone?\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCould you use a ‘managing multiple priorities effectively refresher”, to help you get a better handle on things?\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWould you like to brush up on your management and delegation skills?\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you answered “yes” to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions, and answers we all need to be able to address effectively to improve our communication effectiveness, improve our team members and team’s performance, adding to the bottom-line!  \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFaculty - \u003c\/span\u003e\u003ca href=\"https:\/\/www.complianceiq.com\/Home\/SpeakerProfile?speakerId=SPKWEB0061\"\u003e\u003cspan\u003eMr.Chris DeVany\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eChris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle’s clients include global organizations such as Visa International, Cadence Design Systems, Coca-Cola, Sprint, Microsoft, Aviva Insurance, Schlumberger and over 500 other organizations in 22 countries. He also has consulted government agencies from the United States, the Royal Government of Saudi Arabia, Canada, Cayman Islands and the United Kingdom.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"GRCWebinar","offers":[{"title":"Live","offer_id":55129130107171,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Recording","offer_id":55129130139939,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Transcript","offer_id":55129130172707,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Live + Transcript","offer_id":55129130205475,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Recording + Transcript","offer_id":55129130238243,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Live + Recording + Transcript","offer_id":55129130271011,"sku":null,"price":399.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0981\/2240\/0035\/files\/speaker_12.png?v=1778318683"},{"product_id":"excel-meets-ai-how-microsoft-copilot-can-save-you-time","title":"Excel Meets AI - How Microsoft Copilot Can Save You Time","description":"\u003cp dir=\"ltr\"\u003eRecorded: Access recorded version, only for one participant unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003eCorporate Recorded: Access recorded version, Any number of participants unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003eOverview:\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003eThis training is designed to revolutionize the way you work with Excel. Copilot is an AI-powered tool that enhances your Excel experience by automating complex tasks, providing intelligent suggestions, and improving overall efficiency. Whether you're dealing with large datasets, creating intricate formulas, or simply trying to streamline your daily workflow, Copilot is here to help.\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003eThis training will not only introduce you to the powerful features of Copilot but also demonstrate how it can solve common pain points such as time-consuming data entry, error-prone calculations, and cumbersome data analysis processes. Join us and discover how Copilot can elevate your Excel skills and transform your productivity.\u003cbr\u003e\u003cbr\u003eWhy you should Attend:\u003cbr\u003eAttending this course will empower you to harness the full potential of Excel with the help of Copilot. Imagine being able to automate tedious tasks, reduce errors, and perform complex data analysis with minimal effort.\u003cbr\u003e\u003cbr\u003eThis training is perfect for professionals seeking to enhance their productivity, improve data management, and stay ahead in a competitive job market. Whether you're a beginner looking to build a strong foundation or an experienced user aiming to optimize your workflow, this course offers valuable insights and practical techniques that can make a significant difference in your day-to-day work.\u003cbr\u003e\u003cbr\u003eAreas Covered in the Session:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003eUnderstanding what Copilot is and how it integrates with Excel\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003ePrerequisites for Using Copilot: Ensuring your system is ready and compatible\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003eAutomating Repetitive Tasks: How Copilot can handle routine tasks to save you time\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003eEnhancing Data Accuracy: Using AI to reduce errors and improve reliability of data\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003eAdvanced Formula Assistance: Leveraging Copilot to create and troubleshoot complex formulas\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003eData Analysis and Visualization: Using Copilot to generate insights and present data effectively\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003eBest Practices and Tips: Expert advice on getting the most out of Copilot and Excel\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cbr\u003eWho Will Benefit:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003eThis Training caters to a Diverse Audience, Including business analysts, data professionals, and anyone with an interest in data analysis. Please note that to use Copilot in Excel requires a paid-for Copilot Pro or Copilot for Microsoft 365 licence\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e \u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003eSpeaker Profile\u003c\/p\u003e\n\u003cp\u003eMike Thomas - In a career spanning over 30 years, Mike Thomas, a UK-based IT Trainer, has delivered thousands of courses and produced hundreds of written and video-based tutorials.\u003cbr\u003e\u003cbr\u003eHe is a subject matter expert in a range of technologies on the Windows and Mac platforms however his primary focus and passion is Microsoft Office and Power BI.\u003cbr\u003e\u003cbr\u003eMike is a Microsoft MVP and a Fellow of The Learning and Performance Institute and has worked with and for many global and UK-based companies and organisations across a range of industries including healthcare, pharmaceutical and public sector.\u003cbr\u003e\u003cbr\u003eIn addition to training, he also designs and develops Microsoft Office-based solutions that automate key business tasks and processes\u003c\/p\u003e","brand":"GRCWebinar","offers":[{"title":"Live","offer_id":55129115820323,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Recording","offer_id":55129115853091,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Transcript","offer_id":55129115885859,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Live + Transcript","offer_id":55129115918627,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Recording + Transcript","offer_id":55129115951395,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Live + Recording + Transcript","offer_id":55129115984163,"sku":null,"price":399.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0981\/2240\/0035\/files\/speaker_19.png?v=1778318684"},{"product_id":"managing-mental-health-in-the-workplace-ada-rules-for-anxiety-stress-and-ptsd","title":"Managing Mental Health in the Workplace: ADA Rules for Anxiety, Stress, and PTSD","description":"\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMental Health and the ADA: Navigating Stress, Anxiety, and PTSD in the Workplace\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWorkplace stress and anxiety are at an all-time high, and employers face increasing challenges in determining when these issues cross into ADA-protected disabilities. Distinguishing between everyday pressures and diagnosable conditions such as anxiety disorders or PTSD is essential—not only for compliance but also for creating a supportive, productive workplace.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn this practical and insightful session, HR and legal expert Wendy Sellers will break down the ADA’s requirements regarding mental health. You’ll gain clarity on what qualifies for protection, when accommodations are legally required, and how to respond effectively when employees disclose mental health conditions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWith mental health diagnoses, including PTSD, rising in the workforce, it’s more important than ever to be proactive, compassionate, and compliant. Wendy’s straight-talking, real-world approach will leave you with clear steps to manage sensitive situations confidently while safeguarding both employees and your organization.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eKey Takeaways:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eKnow the Boundaries: Understand when stress and anxiety rise to the level of ADA protection.\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClarify Coverage: Learn which mental health disorders, including PTSD, qualify under the ADA.\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMaster the Approach: Gain strategies for addressing disclosures and accommodation requests.\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAddress PTSD: Explore the implications of increasing PTSD diagnoses for employers.\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAct with Confidence: Learn the right steps to balance compliance with compassion.\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhy Should Attend:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis session equips HR leaders, managers, and compliance professionals with the knowledge to:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eStay compliant with ADA obligations.\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBuild confidence in handling mental health-related accommodations.\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFoster a culture of understanding and respect while protecting the business.\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e","brand":"GRCWebinar","offers":[{"title":"Live","offer_id":55129093112099,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Recording","offer_id":55129093144867,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Transcript","offer_id":55129093177635,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Live + Transcript","offer_id":55129093210403,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Recording + Transcript","offer_id":55129093243171,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Live + Recording + Transcript","offer_id":55129093275939,"sku":null,"price":399.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0981\/2240\/0035\/files\/Untitled_design_17.png?v=1778317344"},{"product_id":"how-to-reduce-the-impact-of-medicare-fee-schedule-cuts-affecting-95-of-cpt-codes","title":"How to Reduce the Impact of Medicare Fee Schedule Cuts Affecting 95% of CPT Codes","description":"\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMedicare Reimbursement Is About to Drop—Prepare Now\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBeginning January 1, CMS will implement sweeping reimbursement cuts that impact 95% of the CPT codes your practice bills. On top of that, providers must now navigate two separate conversion factors to get paid correctly. These changes will significantly tighten margins for practices of all sizes.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBut the good news? With the right strategies, you \u003c\/span\u003e\u003cspan\u003ecan\u003c\/span\u003e\u003cspan\u003e mitigate the financial hit and protect your revenue.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eJoin industry expert Toni Elhoms for a high-impact 60-minute online training that will walk you step-by-step through practical, proven tactics your practice can use to stay ahead of the 2026 Medicare Fee Schedule reductions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhy This Training Matters:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWith nearly all CPT codes experiencing reimbursement cuts, the practices that thrive in 2026 will be the ones that understand how to respond now. This webinar provides the critical insights needed to adjust billing, documentation, and operational processes before the new rules take effect.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhat You’ll Learn:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDuring this session, you will uncover actionable strategies, including how to:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDetermine when your practice qualifies for the \u003c\/span\u003e\u003cspan\u003ehigher\u003c\/span\u003e\u003cspan\u003e conversion factor\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIdentify which payment updates truly affect your non-facility reimbursement\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eApply practical methods to minimize losses on heavily impacted services\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnderstand the latest MIPS changes that influence 2026 compensation\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAccurately calculate how primary care reimbursement will shift\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eNavigate telehealth supervision updates so you continue to get paid correctly\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAnd much more…\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese insights will help you protect reimbursement, improve forecasting, and avoid unexpected financial setbacks in the year ahead.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWho Should Attend:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis training is essential for any practice billing Medicare, including:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBillers and Coders\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAccounts Receivable Teams\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePractice Managers and Administrators\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePhysicians and Advanced Providers\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRevenue Cycle and Compliance Staff\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf your organization depends on Medicare reimbursement, this session will equip your team with must-know guidance for 2026.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBottom Line:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe 2026 Medicare Fee Schedule changes are significant—don’t wait until January to react. Join Toni Elhoms for a clear, practical breakdown of what’s changing and learn exactly how to cushion the financial impact on your practice.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"GRCWebinar","offers":[{"title":"Live","offer_id":55129087869219,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Recording","offer_id":55129087901987,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Transcript","offer_id":55129087934755,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Live + Transcript","offer_id":55129087967523,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Recording + Transcript","offer_id":55129088000291,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Live + Recording + Transcript","offer_id":55129088033059,"sku":null,"price":399.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0981\/2240\/0035\/files\/speaker_18.png?v=1778318684"},{"product_id":"subpoenas-medical-records-how-to-respond-correctly-and-avoid-costly-violations","title":"Subpoena Response Essentials: Protecting Patient Records and Avoiding Costly Mistakes","description":"\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOne wrong move when responding to a subpoena for medical records can have devastating consequences — from hefty fines and lawsuits to HIPAA violations and reputational damage. And in healthcare, it’s not a question of \u003c\/span\u003e\u003cspan\u003eif\u003c\/span\u003e\u003cspan\u003e you’ll receive a subpoena — it’s a matter of \u003c\/span\u003e\u003cspan\u003ewhen\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe challenge is that not all subpoenas are the same:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSome require a full response, while others limit what you can disclose.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSome should \u003c\/span\u003e\u003cspan\u003enever\u003c\/span\u003e\u003cspan\u003e be fulfilled without additional documentation.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAnd blindly forwarding every request to your attorney can cost thousands in unnecessary legal fees.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eNavigating this complex landscape is critical for every healthcare organization. The good news? With the right strategies, you can respond confidently and compliantly — without putting your practice at risk.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eJoin board-certified healthcare attorney Michael R. Lowe, Esq. for this essential 60-minute online training, where he’ll walk you step by step through the legal, regulatory, and procedural requirements for handling subpoenas correctly — and show you how to protect your practice from costly mistakes.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhat You’ll Learn:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDuring this training, you’ll gain expert guidance on how to respond to subpoenas accurately, securely, and within legal limits. Key takeaways include:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHow to avoid over-disclosure and prevent releasing information beyond the request’s scope\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWhy responding too quickly can create compliance risks — and how to avoid it\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHow to handle attorney-issued subpoenas and spot red flags before responding\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWhat questions to ask to reduce errors and misunderstandings\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWhen you \u003c\/span\u003e\u003cspan\u003ecan\u003c\/span\u003e\u003cspan\u003e release records without a signed release — and when you absolutely cannot\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour legal rights and obligations with subpoenas, civil investigative demands, and audits\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHow to decide when to involve your attorney versus handling a request internally\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSpecial considerations when handling records of minor patients\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eKey updates to strengthen your release policies and stay compliant\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eScenarios where you should never release records to insurance companies\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHow to track and meet deadlines for compliance\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWhen federal vs. state law governs your response\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDifferences between judicial subpoenas and records requests — and why it matters\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWhich records you should \u003c\/span\u003e\u003cspan\u003enever\u003c\/span\u003e\u003cspan\u003e release, even if subpoenaed\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAnd much more…\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhy You Should Attend:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEven a single misstep in responding to a subpoena can trigger legal action, compliance investigations, and severe financial penalties. This training will give you the knowledge and confidence to respond the right way — without unnecessary legal costs or regulatory risks.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn just 60 minutes, you’ll learn how to interpret, verify, and respond to subpoenas with precision, safeguard your organization from legal exposure, and ensure your release practices comply with all federal and state requirements.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSecure your spot today and take the guesswork — and the risk — out of subpoena compliance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"GRCWebinar","offers":[{"title":"Live","offer_id":55129085346083,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Recording","offer_id":55129085378851,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Transcript","offer_id":55129085411619,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Live + Transcript","offer_id":55129085444387,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Recording + Transcript","offer_id":55129085477155,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Live + Recording + Transcript","offer_id":55129085509923,"sku":null,"price":399.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0981\/2240\/0035\/files\/speaker_17.png?v=1778318683"},{"product_id":"front-desk-mistakes-that-drive-patients-away-and-how-to-stop-them","title":"Front-Desk Mistakes That Drive Patients Away and How to Stop Them","description":"\u003cp dir=\"ltr\"\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003ePatients don’t leave practices because of clinical care. They leave because of how they’re treated.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn fact, in a study of more than 35,000 patients, 96% said their biggest frustration had nothing to do with the doctor—it was poor front-desk service.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour front desk sets the tone for the entire patient experience. Every phone call, check-in, question, delay, or difficult interaction shapes how patients feel about your practice. Without the right skills, even well-intentioned staff can unintentionally create frustration, anger, and distrust—pushing patients to look elsewhere. And the cost is real.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eReplacing an existing patient is far more expensive than keeping one. When patients walk away due to front-desk breakdowns, your practice loses revenue, referrals, and reputation—often without realizing \u003c\/span\u003e\u003cspan\u003ewhy\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe good news? These patient service “disasters” are preventable.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn this focused 60-minute online training, nationally recognized patient service expert Tracy Bird will show your front-desk team exactly how to deliver calm, confident, and professional service—even in high-pressure situations.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis is practical, immediately usable training designed for real front-desk environments—not theory.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhat You’ll Learn:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBy attending this session, your front-desk staff will gain proven, step-by-step techniques to:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDeliver the perfect phone greeting that instantly builds trust\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCalm angry or frustrated patients before situations escalate\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTurn difficult patient encounters into positive, memorable experiences\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCreate strong first impressions in the first 30 seconds\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eManage talkative patients politely while staying on schedule\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProtect patient privacy and prevent accidental HIPAA missteps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBuild rapport without crossing professional boundaries\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReduce waiting-room tension during delays and high volume\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAvoid negative impressions through simple eye-contact and body-language cues\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMaintain professionalism under stress—without sounding scripted…and much more.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhy This Training Matters\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eExceptional patient service doesn’t happen by accident—it requires training, awareness, and consistency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis session helps your front-desk team:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnderstand the impact they have on patient retention\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRecognize that every interaction can either strengthen or damage trust\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eGain confidence handling difficult situations without conflict\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhen your front desk performs well, patient satisfaction rises, complaints drop, and loyalty increases.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA Smarter Alternative to Costly Consultants\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBringing in an onsite consultant can cost thousands of dollars.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eInstead, this training gives you direct access to Tracy Bird, a nationally recognized authority in medical practice management—at a fraction of the cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEven better, the training can be reused again and again.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eReserve Your Spot Today\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePatient service issues won’t fix themselves—but with the right training, your front desk can become one of your practice’s greatest strengths.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRegister today and start preventing patient service disasters before they happen.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"GRCWebinar","offers":[{"title":"Live","offer_id":54965935374627,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Recording","offer_id":55129084231971,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Transcript","offer_id":55129084264739,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Live + Transcript","offer_id":55129084297507,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Recording + Transcript","offer_id":55129084330275,"sku":null,"price":359.0,"currency_code":"USD","in_stock":true},{"title":"Live + Recording + Transcript","offer_id":55129084363043,"sku":null,"price":399.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0981\/2240\/0035\/files\/speaker_16.png?v=1778318683"},{"product_id":"ai-for-business-growth-2026","title":"AI for Business Growth 2026","description":"\u003cp style=\"background: white; margin: 0cm 0cm 18.0pt 0cm;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Arial',sans-serif; color: #656565;\"\u003eYour patient credit balances are putting your practice at risk for \u003cspan style=\"font-family: 'Arial',sans-serif;\"\u003erepayment demands, corrective action plans, and expanded scope audits.\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"margin-bottom: 18.0pt; background: white;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Arial',sans-serif; color: #656565;\"\u003eFederal law has long required your practice to have a formally documented process to track patient overpayments and refund timelines. And now, a new Florida patient overpayment law has put this little-known federal requirement into the spotlight for auditors and your practice at more risk.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"margin-bottom: 18.0pt; background: white;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Arial',sans-serif; color: #656565;\"\u003eHistorically, when states codify stricter versions of existing federal requirements, other states follow and audit scopes often expand – which means, whether your practice is in Florida or not, you will be affected by this new law unless you take action right now.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"margin-bottom: 18.0pt; background: white;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Arial',sans-serif; color: #656565;\"\u003eYou don’t have to figure this out on your own. \u003cspan style=\"font-family: 'Arial',sans-serif;\"\u003eAmanda Waesch, Esq.\u003c\/span\u003e, a nationally recognized healthcare attorney, can help. Amanda will present a 60-minute training that will walk you through exactly how to comply with the federal patient overpayment law, including your obligations, the risks of inaction, and how to prepare your practice before this issue escalates further.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"margin-bottom: 18.0pt; background: white;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Arial',sans-serif; color: #656565;\"\u003eDuring this training, you’ll receive practical, defensible guidance related to the patient overpayment law on how to protect your practice when auditors start digging:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 18.0pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #656565;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Arial',sans-serif; color: #656565;\"\u003eImplement\u003c\/span\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Arial',sans-serif; color: #656565;\"\u003e refund processes that align with federal expectations and stricter state laws like Florida’s\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 18.0pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #656565;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Arial',sans-serif; color: #656565;\"\u003eDocument\u003c\/span\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Arial',sans-serif; color: #656565;\"\u003e refund activity in a way that holds up during audits and due diligence reviews\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 18.0pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #656565;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Arial',sans-serif; color: #656565;\"\u003eReduce\u003c\/span\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Arial',sans-serif; color: #656565;\"\u003e exposure to repayment demands, corrective action plans, and expanded audits\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 18.0pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #656565;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Arial',sans-serif; color: #656565;\"\u003eStrengthen\u003c\/span\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Arial',sans-serif; color: #656565;\"\u003e your refund compliance processes before auditors request proof\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 18.0pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #656565;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Arial',sans-serif; color: #656565;\"\u003ePrepare\u003c\/span\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Arial',sans-serif; color: #656565;\"\u003e your practice for other states adopting similar or stricter refund laws in 2026 and beyond\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 18.0pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #656565;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Arial',sans-serif; color: #656565;\"\u003eReduce\u003c\/span\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Arial',sans-serif; color: #656565;\"\u003e timelines for patient credit balance refunds\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 18.0pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #656565;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Arial',sans-serif; color: #656565;\"\u003eAvoid\u003c\/span\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Arial',sans-serif; color: #656565;\"\u003e missing patient credit overpayments that delay your refunds\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 18.0pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #656565;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Arial',sans-serif; color: #656565;\"\u003eUncover\u003c\/span\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Arial',sans-serif; color: #656565;\"\u003e the most common reasons for overpayments to reduce your liability\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 18.0pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; background: white;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 10.0pt; mso-bidi-font-size: 8.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #656565;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\"\u003e        \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Arial',sans-serif; color: #656565;\"\u003ePrepare\u003c\/span\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Arial',sans-serif; color: #656565;\"\u003e your practice for increased scrutiny as enforcement ramps up in 2026\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"margin-bottom: 18.0pt; background: white;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Arial',sans-serif; color: #656565;\"\u003eAuditors are already requesting documentation on the handling of patient credit balances as part of their routine due diligence under this patient overpayment law. And, if you can’t demonstrate clear policies, defined processes, and documentation (even if you eventually do refund the overpayment), you can be left paying hefty violation penalties and legal fees.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"margin-bottom: 18.0pt; background: white;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Arial',sans-serif; color: #656565;\"\u003eThis training is essential for practice owners, administrators, billing managers, and compliance staff.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"margin-bottom: 18.0pt; background: white;\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 8.0pt; font-family: 'Arial',sans-serif; color: #656565;\"\u003eFailure to clearly and compliantly address your patient credait balances will expose your practice to heightened audit scrutiny that uncovers costly compliance violations. You can’t afford to miss this training. Sign up today.\u003c\/span\u003e\u003c\/p\u003e","brand":"GRCWebinar","offers":[{"title":"Option 1","offer_id":55193541673251,"sku":null,"price":1.0,"currency_code":"USD","in_stock":true},{"title":"Option 2","offer_id":55193541706019,"sku":null,"price":1.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0981\/2240\/0035\/files\/speaker_10_d8e540f1-3fb5-4c78-8b38-65044fd7a0b6.png?v=1779444867"}],"url":"https:\/\/grcwebinar.com\/collections\/all-wabinar.oembed","provider":"GRCWebinar","version":"1.0","type":"link"}