{"product_id":"confronting-likable-under-performers-and-hot-tempered-employees","title":"Confronting Likable Under-Performers and Hot-Tempered Employees","description":"\u003ch2 class=\"subtitle\"\u003eLearn to navigate difficult performance conversations.\u003c\/h2\u003e\n\u003cp\u003eOften, managers have to provide performance feedback to those employees who are popular and well-liked. These situations can be daunting because the performance is not as expected, and the employee will be devastated. These issues can provoke anxiety on the part of the manager to address those issues. Usually, managers will ignore performance issues because the person is so well-liked, which can create a host of legal implications. On the other hand, there are employees who have hot tempers and can create a disturbance. This is another nightmare issue for managers during the performance review process and must also be addressed, or it could cause some legal problems. This course will help managers and HR professionals navigate these difficult performance conversations.\u003c\/p\u003e\n\u003ch3\u003eLearning Objectives\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eYou will be able to discuss ideas on how to structure performance conversations.\u003c\/li\u003e\n\u003cli\u003eYou will be able to describe rules on facilitating constructive conversations.\u003c\/li\u003e\n\u003cli\u003eYou will be able to explain how to address employee performance problems.\u003c\/li\u003e\n\u003cli\u003eYou will be able to identify legal implications in ignoring underperformance.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eAgenda\u003c\/h3\u003e\n\u003cp\u003e\u003cb\u003eAddressing Employee Performance Problems\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eKeep It Specific\u003c\/li\u003e\n\u003cli\u003eBe Thorough\u003c\/li\u003e\n\u003cli\u003eDo Not Make It Personal\u003c\/li\u003e\n\u003cli\u003eBe Prepared to Listen\u003c\/li\u003e\n\u003cli\u003eOutline an Action Plan\u003c\/li\u003e\n\u003cli\u003eFollow Through\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eFacilitating Constructive Conversations\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e9 Crucial Rules to Remember\u003c\/li\u003e\n\u003cli\u003eGiving Feedback to People Who Cry, Yell, or Get Defensive\u003c\/li\u003e\n\u003cli\u003eDesigning Coaching Strategies for Employees\u003c\/li\u003e\n\u003cli\u003eIncorporating Accountability and Metrics\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eLegal Implications\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eRisks of Ignoring Underperformance\u003c\/li\u003e\n\u003cli\u003eCase Studies and Examples\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWho should attend?\u003c\/h3\u003e\n\u003cp\u003eThis live webinar is designed for supervisors, team leaders, business owners and managers, presidents, vice presidents, human resource managers and others with management responsibilities.\u003c\/p\u003e","brand":"GRCWebinar","offers":[{"title":"Live","offer_id":55539107299619,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Live + Recording","offer_id":55539107332387,"sku":null,"price":299.0,"currency_code":"USD","in_stock":true},{"title":"Live + Transcript","offer_id":55539107365155,"sku":null,"price":299.0,"currency_code":"USD","in_stock":true},{"title":"Recording","offer_id":55539107397923,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Transcript","offer_id":55539107430691,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Recording + Transcript","offer_id":55539107463459,"sku":null,"price":299.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0981\/2240\/0035\/files\/2628966.webp?v=1788166996","url":"https:\/\/grcwebinar.com\/products\/confronting-likable-under-performers-and-hot-tempered-employees","provider":"GRCWebinar","version":"1.0","type":"link"}