Frequently Asked Questions
Find answers to common questions about our webinars
A live webinar is an interactive online seminar conducted in real-time where participants can engage with presenters, ask questions, and learn about specific topics through video, audio, and screen sharing.
To register, simply browse our upcoming webinars, select the one you're interested in, click the 'Register' button, and fill out the registration form with your details. You'll receive a confirmation email with joining instructions.
After successful registration, you'll receive an email containing your unique login link and access credentials. A reminder email with the same information will be sent 24 hours and 1 hour before the webinar starts.
Most of our webinars run between 60 to 90 minutes, including a presentation followed by a Q&A session. The exact duration is specified in each webinar's description.
Yes! We encourage participant engagement. You can submit questions through the Q&A feature during the presentation, and our speakers will address them during the dedicated Q&A session at the end.
Yes, all participants who attend at least 80% of the webinar will receive a digital certificate of attendance via email within 48 hours after the session concludes.
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. Payment is processed securely through our encrypted payment gateway.
Yes, all registered participants receive access to the webinar recording for 30 days after the live session. You'll receive a link to the recording within 24 hours of the webinar's conclusion.
Our technical support team is available 30 minutes before and throughout the webinar. You can reach them via the chat support feature or email support@gbcwebinars.com for immediate assistance.
Yes, seat transfers are allowed up to 24 hours before the webinar starts. Please contact our support team with the new attendee's details to process the transfer.
To receive a certificate and full benefits, you must attend at least 80% of the webinar. Attendance is tracked automatically through our platform.
You'll need a computer, tablet, or smartphone with a stable internet connection, speakers or headphones, and an updated web browser. A webcam and microphone are optional but recommended for interactive sessions.
Absolutely! Our webinar platform is fully responsive and works seamlessly on smartphones and tablets. We recommend using the latest version of your mobile browser for the best experience.
Yes, we offer full refunds if you cancel at least 48 hours before the webinar. Cancellations made within 48 hours are eligible for a 50% refund or credit toward a future webinar.
The virtual room opens 15 minutes before the scheduled start time. We recommend joining early to test your audio and video settings and ensure everything works properly.
Yes, all registered participants receive downloadable presentation slides, handouts, and additional resources via email after the webinar concludes.
Yes, we offer discounts for group registrations of 5 or more participants from the same organization. Contact our sales team for custom pricing and corporate packages.
In the rare event of cancellation, all registered participants will be notified immediately via email and receive a full refund or the option to transfer to another webinar of equal value.
Yes, our platform includes chat features that allow you to network with other attendees, share insights, and engage in discussions during designated break times and networking sessions.
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