Compliance Insights: Waivers, Cost Sharing & the No Surprises Act
Patient cost-sharing policies continue to face increased scrutiny from federal regulators, commercial payers, and healthcare auditors. While waiving copayments, coinsurance, or deductibles may appear to improve patient satisfaction, these practices can expose healthcare organizations to significant legal, contractual, and financial risks if not handled correctly.
Join this informative 60-minute live webinar to gain a practical understanding of today's regulatory landscape surrounding patient cost-sharing, fee waivers, and the No Surprises Act. Led by an experienced healthcare compliance expert, this session will help providers, compliance professionals, and revenue cycle teams navigate complex federal requirements while minimizing audit and enforcement risks.
You'll learn how to evaluate your organization's current policies, identify compliance vulnerabilities, and implement best practices that protect both your patients and your organization.
What You'll Learn
During this comprehensive session, participants will learn how to:
- Understand the compliance requirements governing patient cost-sharing waivers
- Distinguish between permissible financial assistance and prohibited routine fee waivers
- Navigate Medicare, Medicaid, and commercial payer expectations regarding deductibles, copayments, and coinsurance
- Interpret key provisions of the No Surprises Act and their impact on patient billing practices
- Recognize contractual obligations that affect in-network and out-of-network providers
- Identify compliance risks associated with professional courtesy, prompt-pay discounts, and hardship policies
- Develop compliant financial assistance and cost-sharing waiver policies
- Strengthen documentation practices to support waiver decisions during audits
- Prepare for payer reviews, government investigations, and compliance audits
- Reduce regulatory, financial, and reputational risk through proactive compliance strategies
- Apply practical lessons from real-world enforcement actions and compliance case studies
- And much more...
Why You Should Attend
As enforcement efforts continue to evolve, healthcare organizations must ensure their patient billing and cost-sharing practices align with federal regulations, payer contracts, and the requirements of the No Surprises Act. Even well-intentioned policies can create significant compliance exposure when applied inconsistently or without proper documentation.
This webinar provides practical guidance and real-world insights that will help you confidently evaluate your organization's current practices, reduce legal and financial risk, and strengthen your overall compliance program.
Whether you work in compliance, revenue cycle management, patient financial services, legal affairs, or practice administration, you'll leave with actionable strategies to help your organization maintain compliant, transparent, and patient-centered billing practices.
Who Should Attend
- Compliance Officers
- Revenue Cycle Directors and Managers
- Patient Financial Services Professionals
- Medical Billing and Coding Professionals
- Practice Managers and Administrators
- Physicians and Healthcare Executives
- Healthcare Attorneys and Legal Counsel
- Internal Auditors and Risk Management Professionals
- Hospital and Health System Leaders
- Anyone responsible for patient billing, collections, or regulatory compliance
