No-show patients are insanely expensive and can seriously increase your practice’s legal risk.

The problem is that the solutions you’ve probably implemented – charging a no-show patient fee or dismissing a patient for chronic missed appointments – can open you up to liabilities that can cost you more than the original no-show.

No-show patients are a chronic problem. A variety of sources report that they cost US physician practices approximately $150 BILLION a year. Outpatient no-show rates generate an average loss of 14% in daily revenue. Can you really afford to lose 14% of your revenue?  Especially now when the cost of everything is going up so dramatically.

So, what can you do to better manage no-show patients, reduce your legal risk, and avoid massive revenue losses? That’s where attorney Jeana Singleton, JD, can help. During her online training on, Jeana will provide you with step-by-step answers to this costly, lawsuit-ridden issue.

Here are just a few of the step-by-step, plain-English risk-reduction strategies for no-show patients Jeana will provide you with during her 60-minute online training session:

·    How to correctly “fire” a patient for chronic no-shows and avoid an abandonment lawsuit

·    Create a no-show policy that has some teeth but doesn’t put you at risk

·    Charge for no-shows and comply with state and federal laws

·    Get patients to pay no-show fees without having them leave your practice

·    Comply with Medicare and Medicaid rules and avoid being excluded from these plans

·    Implement an internal office policy on no-shows your staff will really use

·    Get verbiage for a no-show letter that patients will respond to and protects you

·    Comply with Medicare Transmittal 1279 and still charge for no-shows

·    Write a termination notice letter that protects you against licensing board actions

·    Keep credit cards on file and understand when you can charge it for no-shows

·     Uncover how to charge Medicare patients for no-shows without risking plan exclusion

·    Document a no-shows follow-up process to protect you against malpractice claims

·     Pin down allowable no-show charges and understand what “reasonable costs” really are

·    Reduce your no-show percentage to improve your bottom line

·    And so much more…

Who should attend? Anyone in your practice with an interest in reducing no-show patients and legal risks they create for your practice should attend this expert-led online training. This includes, but isn’t limited to: Practice/Clinic Managers, Administrators, Surgery Center Administrators, Front Desk Managers, Scheduling Managers, Providers, etc.

No-show patients do more than cost your practice tens of thousands of dollars a year. If you don’t handle them carefully, they can seriously increase your practice’s liability. Also, they can result in lack of patient care follow-up and malpractice-driven lawsuits.

Unfortunately, you’re never going to be able to completely stop all no-show patients, but you can significantly reduce them and cut your legal risks with the proven strategies you’ll receive from this attorney-led online training.